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Communications Change Lead

3 months ago

Sunbury, United Kingdom BP Full time

**Job Title**: Communications Lead

**Job Location**: Sunbury

**Industry**: Oil and Energy

**Contract length**: 12 months

**Hours per day/week**: 8/40

**Key Requirements**: Internal and External Change Communications, experience in a large-complex organisation

Engagement via an umbrella company only

**Role Overview**:
As the Communications Lead for a large global transformation programme, your primary responsibility will be to develop and execute a comprehensive communications strategy to effectively communicate the goals, progress, and impact of the transformation initiative to diverse stakeholders across multiple regions.

You will play a crucial role in ensuring effective internal and external communications, managing change communication activities, and fostering a culture of transparency and engagement throughout the programme.

**What you will do**:

- Communications Strategy Development: Collaborate with the programme leadership team to develop a robust communications strategy aligned with the programme's objectives, values, and target audience. Identify key messages, channels, and tactics to effectively convey information to various stakeholders.
- Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including senior leaders, project teams, employees, partners, and customers. Develop targeted communication plans to address their specific needs and concerns, ensuring alignment with the programme's vision.
- Internal Communications: Develop and implement internal communication initiatives to keep employees informed and engaged throughout the transformation journey. This includes creating newsletters, intranet content, town halls, presentations, and other communication materials that effectively convey programme updates, milestones, and success stories.
- Change Management Communications: Collaborate with the change management team to develop change communication plans and materials that support the successful adoption of new processes, technologies, and ways of working. Ensure consistent messaging, address resistance, and provide regular updates to help employees navigate the transformation.
- External Communications: Develop and manage external communication strategies to maintain a positive image of the programme with external stakeholders, including media, industry influencers, and the general public. Coordinate media relations activities, draft press releases, prepare spokespersons, and ensure consistent messaging across all external communication channels.
- Crisis Communication: Develop and implement crisis communication plans, including response protocols, messaging frameworks, and communication channels. Act as a point of contact for any communications-related issues, managing reputational risks and ensuring transparency during challenging situations.
- Performance Measurement: Establish metrics and reporting mechanisms to evaluate the effectiveness of communication initiatives. Continuously monitor and analyze feedback, engagement levels, and the impact of communications efforts, making adjustments as necessary to optimize outcomes.
- As the Communications Lead for this global transformation programme, you will have the opportunity to make a significant impact by shaping the narrative, fostering engagement, and driving successful outcomes. Your strategic communication expertise will be crucial in ensuring the programme's objectives are effectively communicated and understood by stakeholders, contributing to the overall success of the transformation initiative.

**What you will have**:

- Proven experience in leading communications for large-scale transformation or change management programmes, preferably in a global context.
- Exceptional written and verbal communication skills, with the ability to tailor messaging for different audiences and channels.
- Strong strategic thinking and problem-solving abilities, with a keen eye for detail.
- Demonstrated ability to build relationships and collaborate with stakeholders at all levels, including senior executives.
- Experience in crisis communication and issues management is highly desirable.
- Proficiency in using various communication tools, technologies, and platforms.
- Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
- Knowledge of industry best practices, emerging trends in communications, and digital communication strategies.
- Flexibility and adaptability to work in a fast-paced, dynamic environment with remote teams across different time zones.
- Bachelor's degree in Communications, Public Relations, Marketing, or a related field. A relevant master's degree is a plus.