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Customer Service Administrator

2 months ago

Haywards Heath, United Kingdom Resolve Recruitment Services Full time

**Customer Service Administrator, Haywards Heath, West Sussex**

Resolve Recruitment are proud to be working with one of the UKs fastest growing insurance companies who cover a diverse range of markets. Due to continued growth, our client seek a number of Customer Service Administrators to work from their Hayward Heath site in West Sussex.

**Role Overview**:

- To provide both telephone and administrative support to customers and internal departments
- Telephone work will involve both inbound and outbound (existing clients) activity
- Administrative duties include amending/updating policies, complaints, cancellations and renewals

**Skills Required**:

- Any customer service/retail or administration experience considered
- Clear and confident telephone manner
- Good ability within administration (paperwork/PC work etc)
- Organised and confident with a good attention to detail

**Hours & Package**:
In return for working with our client you will receive:
- Generous starting salary of £22,000 plus fantastic company benefits
- Increased salary on completion of progression level matrix of up to £26,000 (within 12 months)
- All the training and coaching needed to succeed in your role
- Excellent career progression opportunities within our fast paced and growing business
- Home working opportunity 3 days a week following training and passing probation
- Monday to Friday working hours from 08:30am to 5pm
- A fun, energetic and lively working environment
- Fantastic list of corporate perks and benefits
- Structured induction with ongoing support and graded career path too
- Start date: 15th May

For more information about this rewarding and progressive Customer Service Administrator career, please **APPLY TODAY**

Key:
Customer Service Advisor, Customer Service Administrator, Retail Assistant, sales Assistant, Shop Assistant, Administrator, Coordinator, Haywards Heath, West Sussex.

IND1

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Haywards Heath, West Sussex: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service / contact centre: 2 years (required)

Work Location: In person

Reference ID: S456