Customer Service Executive

3 days ago


Haywards Heath, United Kingdom First Recruitment Services Limited Full time

Customer Service Executives

Full time permanent role - office based

Mon-Fri 0900-1730

Haywards Heath. Parking available on site along with free nearby street parking - close to railway station and local transport links.

**Salary**: £23000-£24000 per year plus excellent company benefits. 25 days holiday plus all UK bank holidays.

We are delighted to be assisting our superb client as they seek to recruit a number of additional Customer Service Executives on a permanent basis within their modern offices in Haywards Heath. This is a really exciting time to join this established businessas they continue to grow their teams due to their continued success. Superb opportunity to join a first class employer who offer long term stability and great career opportunities.

**The role**:
This is an exciting opportunity for an individual to grow, expand and develop with a leading insurance provider as they launch and develop their business and brands across the UK and Europe.

This is a varied role including customer service and administration

**Duties and responsibilities**:
General policy administration

Pro-actively follow up insurance enquiries to convert to an insurance policy

Ensure customer satisfaction is exceeded

Produce high quality documentation and maintain computer records

Ensure company and regulatory policies are complied with

Undertake regular learning and development in line with company and FCA requirements

**Skills & Experience required**:
Good general education, including GCSE's (or equivalent) in English and Maths.?

Customer focused - a passion for customer service and exceeding expectations

Strong verbal and written communication skills

Positive 'can do' attitude

Team player

High attention to detail

Excellent prioritisation and time management skills

Good computer skills

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.



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