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HR Systems

7 months ago

Milton Keynes, United Kingdom DHL SUPPLY CHAIN Full time

**HR Systems & Process Specialist**

**Location: Milton Keynes (MK4 4BX)**
**Contract Type: Permanant**
**Hybrid working - 3 days in office**

DHL, an award-winning leading supply chain business is seeking a HR Systems & Process Specialist to play a vital role coordinating our daily warehouse and distribution requirements.

This role aims to optimise the value flow along regionally streamlined and globally aligned end-to-end transactional HR Processes. You will design, support and contribute to the planning, management and delivery of HR process and solutions to drive continuous improvement through managed change, against agreed objectives, timescales, quality standards, cost constraints and benefits. As well as improve end-to-end process quality, fulfilling the customers'/user experience and reducing process cost whilst considering technological solutions to drive efficiency.

**WHAT DOES THE ROLE ENTAIL?**
- Support and co-ordinate the development, maintenance and implementation of continuous improvement initiatives
- Design and document processes using agreed methodology/framework and assess against global requirements where required ensuring end-to-end standardisation and efficiency.
- Identify opportunities to further streamline each time a process product is reviewed, created or enhanced, ensuring legal compliance and/or regulatory changes are taken into account.
- Through process re-engineering methodologies, working with the process SMEs (HR Shared Services & COEs) continue to build and develop the processes within the CRM system to maximise effectiveness and the customer experience.
- Accountable for consulting on and collecting potential process improvements from business stakeholders, People Services Cabinet or other regional forums, Customer Satisfaction Surveys and proposing solutions.
- Management and planning of the system build process, user acceptance testing, reporting and analysis of improvement made.
- Management of deployment into the live environment.
- Develop and deliver the process content for training.
- Communication and training of process changes to operational teams.

**WHAT DO WE NEED FROM YOU?**
- Demonstrated ability to work cross-functionally/divisionally with other staff
- Experience in systems-related HR employee, process improvement/management or project management
- Good understanding of transactional HR processes and HR Shared Services / HR Operations
- Ability to analyse complex business processes and provide recommendations for optimising them
- Good general business and operational management experience
- Excellent attention to detail
- Excellent written English
- Experience in written documentation, continuous improvement, and stakeholder management.

**WHY CHOOSE US?**

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare + gym)
- Affordable loans & enhanced pension scheme

**OUR APPROACH TO DIVERSITY & INCLUSION**

**BE AN ESSENTIAL PART OF EVERYDAY LIFE**

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

UKIDSCWellBeing

**Job Types**: Full-time, Permanent

Pay: £32,000.00-£36,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Financial planning services
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- HR: 3 years (preferred)

Work Location: Hybrid remote in United Kingdom, MK4 4BX

Reference ID: 28814