1st/2nd Line Support
5 days ago
**Job Title: IT Technician - 1st/2nd line**
**Location: Coventry**
**Day Rate: £25,000 - £30,000**
**Benefits: Very good Pension, 10% Staff Discount, Annual Bonus**
This is possibly one of the best opportunities we have come across for someone looking to expand their technical knowledge and professional experience. Our client strives to give you the best opportunity to build a career in the IT sector.
Our client is a large retail company that spans across the UK and employs over 70,000 people. They are looking for an experience 1st Line Support who has a real passion for IT and the dedication to having a career in IT.
**The Role**
You will work in a team of 8 people covering the retail side of the group. The team you will be joining receive around 400 tickets per month that vary from simple desktop support to 3rd Line Network and server Infrastructure issues. Your role is to workon all 1st/2nd Line issues and escalate any 3rd Line problems to the Network Administrator or Infrastructure Project Manager.
**Requirements**:
1 year in a 1st Line or 1st/2nd Line position
A passion for IT and dedication to take your career to the next level
Desire and ability to grow your IT skills, knowledge, and experience
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
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