Technical Support Specialist

4 weeks ago


Coventry, Coventry, United Kingdom Searchability® Full time
Job Description:

The ICT Technician role involves providing on-site support to educational trusts across the Midlands. You will be responsible for the day-to-day 1st and 2nd line IT needs, requiring a car and driving license.

About the Role:
  • Salary: £27,500 - £32,000 per annum
  • Location: Coventry
  • Duration: Full-time

You will work closely with clients to resolve, advise and assist any IT issues that arise. This includes providing an approachable, friendly service, performing regular maintenance and checks, and remotely resolving issues using the helpdesk.

Key Responsibilities:
  • Provide 1st and 2nd line technical support
  • Responsible for day-to-day IT needs of educational trusts
  • Car and driving license essential
Requirements:
  • Minimum 1 year professional 2nd line support experience
  • Windows Server, Azure, MacOS, Office 365, Active Directory, Printers
Benefits:
  • 30 days holiday including bank holidays
  • Petrol expenses
  • Company events
  • Pension


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