Technical Support Specialist

1 week ago


Coventry, Coventry, United Kingdom Searchability Full time

About the Client

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  • Established in 2000, the client is a leading IT provider to educational trusts across the Midlands.
  • The company has an excellent reputation for delivering high-quality support services to its clients.

Job Summary

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  • We are seeking a highly skilled ICT Technician to join our team in Coventry.
  • The successful candidate will be responsible for providing on-site support to our client's schools and resolving day-to-day IT issues.

Key Responsibilities

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  • Provide 1st and 2nd line support to clients
  • Resolve, advise and assist any IT issues that arise
  • Occasionally visit other client sites and assist with migrations
  • Perform regular maintenance and checks
  • Remotely resolve issues using the helpdesk
  • Provide telephone support

Requirements

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  • A minimum of 1 year professional 2nd line support experience
  • Windows Server, Azure, MacOS, Office 365, Active Directory, Printers
  • Have a car and driver's license

What We Offer

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  • Pension scheme
  • 30 days holiday including bank holidays
  • Petrol expenses
  • Company events

Estimated Salary: £27,500 - £32,000 per annum



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