IT Support Specialist
4 weeks ago
The estimated salary for this role is between £25,000 – £30,000 plus benefits.
About the RoleAs an ICT Technician at our esteemed educational trusts across the Midlands, you will be responsible for providing on-site support to our client's schools. This includes day-to-day 1st and 2nd line IT needs. A car and driving license are essential for this role, with fuel expenses included.
Job Responsibilities- Provide 1st and 2nd line technical support to clients.
- Offer an approachable, friendly service to clients.
- Resolve, advise, and assist any IT issues that arise.
- Occasionally visit other client sites and assist with migrations.
- Perform regular maintenance and checks.
- Remotely resolve issues using the helpdesk.
- Provide telephone support.
- A minimum of 1 year professional 2nd line support experience.
- Familiarity with Windows Server, Azure, MacOS, Office 365, Active Directory, Printers.
- A valid driver's license and access to a car.
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