IT Support Specialist

4 weeks ago


Coventry, Coventry, United Kingdom Searchability Full time

The estimated salary for this role is between £25,000 – £30,000 plus benefits.

About the Role

As an ICT Technician at our esteemed educational trusts across the Midlands, you will be responsible for providing on-site support to our client's schools. This includes day-to-day 1st and 2nd line IT needs. A car and driving license are essential for this role, with fuel expenses included.

Job Responsibilities
  • Provide 1st and 2nd line technical support to clients.
  • Offer an approachable, friendly service to clients.
  • Resolve, advise, and assist any IT issues that arise.
  • Occasionally visit other client sites and assist with migrations.
  • Perform regular maintenance and checks.
  • Remotely resolve issues using the helpdesk.
  • Provide telephone support.
Requirements
  • A minimum of 1 year professional 2nd line support experience.
  • Familiarity with Windows Server, Azure, MacOS, Office 365, Active Directory, Printers.
  • A valid driver's license and access to a car.


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