Support Solutions Specialist

1 week ago


Coventry, Coventry, United Kingdom Searchability® Full time

About the Role:

We are seeking an ICT Technician to join our growing team in Coventry. As an ICT Technician, you will be responsible for providing on-site support to our client's schools and resolving day-to-day 1st and 2nd line IT needs.

The Benefits:

  • 30 days holiday including bank holidays
  • Petrol expenses
  • Company events
  • Pension

The ICT Technician Role:

  • Provide 1st and 2nd line support
  • Provide an approachable, friendly service to clients
  • Resolve, advise and assist any IT issues that arise
  • Occasionally visit other client sites and assist with migrations at client sites
  • Perform regular maintenance and checks
  • Remotely resolve issues using the helpdesk
  • Provide telephone support

Key Skills:

  • Windows Server, Azure, MacOS, Office 365, Active Directory, Printers
  • A minimum 1 year professional 2nd line support experience
  • Have a car and driver's license

Salary: Estimated £26,500 - £31,500 per annum, depending on experience.



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