Data / Systems Administrator

3 weeks ago


Kettering, United Kingdom Total Parking Solutions LTD Full time

Data / Systems Administrator

Reporting to : Head of Technology

A need has arisen within Total Parking Solutions for a Data / Systems Administrator to help the Technology Team with the day to day operation of the department.

The successful applicant should be confident in proactively investigating potential issues, and reporting them to the Head of Technology.

The role will involve investigating events through the data stored in relational databases. Training and support will be provided if the applicant needs to learn the database system. The applicant should also feel confident in making recommendations for tools or automations where trends are identified, to reduce the process of performing these investigations.

**Responsibilities**:

- Monitoring of platforms for anomalies, including SIM data usage platform
- Perform checks on configuration of ANPR cameras to ensure date/time is set correctly, and confirm efficacy of ANPR reads
- Triage company helpdesk to help allocate support tickets to the correct department
- Monitor and update outage tracker, chasing for updates and resolution where necessary
- Administer internal and external systems, including configuration of systems, and managing user base
- Perform ad-hoc database queries to assist with customer enquiries, and identify the need to automate reporting where requests become frequent
- Complete and monitor levels of customer refunds on internal and external systems
- Maintain integrity of system data, taking responsibility for ensuring all systems are accessed in the correct way, with attention to detail
- Regular and ad-hoc reporting as required

**Skills**:Required:

- Attention to detail
- Computer literate
- Ability to learn new systems

Desirable:

- Ability to run SQL queries against relational databases
- Good proficiency in Microsoft Excel
- Interest in software development lifecycle
- Interest in IOT devices / platforms

Office based in Kettering.

Salary £24000 - £26000 depending on experience.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person



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