2nd Line Support Engineer

2 weeks ago


Crawley, United Kingdom Manpower Full time

**Are you looking for a interim IT role, based in Crawley?**
**Do you have IT Desktop Support, 2nd Line or any IT experience?**
**We have the role for you**
Manpower are recruiting for a 2nd Line Desktop Support Engineer, on a temporary basis.
Working hours will be 08:00 - 17:00pm
**Summary of role**:
You will be the second point of call for desktop escalation for resolution for customer PC related incidents, requests, or changes as per the SLA.
**Key Duties**:

- Troubleshoot and resolve PC incidents
- Hardware and maintenance support, along with asset management.
- Assist and work closely with SSO on IT security issues and virus eradication effort.
- Perform IMAC and staging of PC's.
- BSc and 1-2 years experience or 5+ years IT support experience
- Dell and MCP on windows certifications
- Able to work under pressure and handle multiple tasks
- Willingness to work flexible hours, when required



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