Network Engineer
2 weeks ago
Network Engineer / 3rd Line Network Engineer
You will work with a mixture of products of on prem and cloud solutions across a range off technologies/vendors (LAN/WAN, SDWAN, Unified Comms, Wi-Fi, Juniper, Network Security etc).
The role will be split between Preventative Maintenance (40%),Project Work/Pre Sales(30%) ,escalated support issues (20%) and training/development (10%).
This is a rare opportunity to join an established team and organisation who offer the strong development opportunities also.
**Personal Competencies and Behaviours**
- Excellent verbal and written communication skills and all levels
- Strong stakeholder management skills
- A methodical and analytical approach to problem solving
- Highly organised and resourceful, with attention to detail
- Dynamic self-sufficient individual who works well in team environment - often matrixed -and on their own
- Calm and approachable with ability to take ownership of issues and see them through
- Ability to understand and respond to changing business priorities
**Technical Experience**
- Previous Juniper / Cisco experience (JNCIA preferable)
- Trained to at least CCNP level
- Previous corporate level 3rd line networking support experience
- Excellent customer service including key stakeholder interactions
- Experience of creating quality support documentation
- Expert Knowledge and understanding of support best practices and procedures
Network Engineer / 3rd Line Network Engineer / Network Specialist / Network Support
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