Sheltered Scheme Coordinator

3 weeks ago


Barry, United Kingdom LOCKABLE 247 LOCKSMITHS LIMITED Full time

**MAJOR PURPOSE OF POST***:
Working with tenants who require support to achieve outcomes that relate to becoming better off financially, healthier or more independent in the home and community.

Overseeing health and safety at sheltered housing schemes, monitoring the quality of gardening and cleaning services and reporting communal repairs.

The post-holder will divide their time between delivering services at a designated scheme and working in other areas on a floating basis.

**MAIN DUTIES AND RESPONSIBILITIES**
- The job description refers to the principal duties and responsibilities of the Post. It does not necessarily list in detail all the tasks required to carry out these duties and responsibilities._
- Undertake key responsibilities for a caseload of clients within the sheltered scheme to promote independent living and safety in their homes.
- Co-ordinate support services from other agencies, carers and relatives as necessary within the Sheltered Housing Scheme.
- To make daily contact with tenants as required, being proactive in checking on their welfare in line with their individual support needs.
- To ensure the designated scheme is linked to the relevant alarm response system, and to maintain regular liaison with the staff in relation to any tenant, including making referrals for dispersed alarms where required.
- To respond to emergencies as they occur.
- To seek, build and maintain partnerships with external agencies providing services. To utilise those services to provide maximum benefit for clients and to use the relationship to promote the council’s sheltered schemes and services.
- To develop and maintain an up to date and extensive knowledge of service available to the client group and be able to signpost tenants to these services and empower them to make use of them independently.
- To advocate on behalf of clients where required to ensure that they receive services to which they are entitled.
- To complete, maintain and review all records for sheltered schemes and all clients to a high standard; including support plans, risk assessments, daily logs, personal files, emergency details, building and fire records and monitoring information (e.g. outcomes monitoring required by the Supporting People Team).
- To develop protocols, guidance and procedures for the use of on site facilities to include the laundry, guest room, fitness suite and any IT or electronic equipment provided for residents use in line with the relevant Council Policies and Health and Safety legislation.
- To ensure confidentiality is maintained at all times.

**Job Types**: Full-time, Temp to perm
Contract length: 9 months

**Salary**: £11.00-£12.00 per hour

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday
- Overtime

Ability to commute/relocate:

- Barry, CF63: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sheltered Scheme Coordinator: 4 years (required)
- Customer service: 5 years (required)
- Administrative: 5 years (required)
- social housing: 2 years (required)
- support worker: 5 years (required)

Work Location: One location

Reference ID: RQ946881



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