Support Medical Secretary

3 months ago


Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

The Cardiothoracic Directorate is a busy and growing service based at University Hospital of Wales and University Hospital Llandough.

We are looking for a capable and enthusiastic individual to work alongside our Heart Failure Specialist Nursing Team within the Cardiology Department. The applicant should have the essential requirements outlined in the personal specification, with excellent communication and organisational skills, ability to work with minimum supervision and the ability to prioritise their own workload. Excellent audio typing/typing skills is also an essential requirement for this role.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
- To provide a high standard of administration support to the Heart Failure Specialist Nursing Team and wider cardiology clinical teams as and when required.
- Typing of clinical letters including clinic letters, urgent medication letters, result letters etc to a high standard.
- Retrieval and filing of medical notes as required.
- Receiving and opening of mail and taking appropriate action
- To support the Medical Secretarial Team in providing a comprehensive service to the consultants and clinical teams.
- To provide cross-cover across the cardiology department as and when required
- Photocopying and scanning as required
- Answering the telephone and liaising with the heart failure team to resolve patient queries efficiently and effectively
- Maintaining accurate filing systems
- Liaising with medical records to organise follow-up appointments
- Liaising with other departments both internal and external to the Health Board
- Assisting with any other administration duties as required
- Support with data collection

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.


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