Admin Assistant

4 weeks ago


Lancaster, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

The Waiting List Office at UHM B T delivers a high-quality service for the management of patients through their pathway for elective surgery. Dedicated to patient care the team has a high level of job satisfaction.

We are seeking a new member of the team who has a passion for working with people and providing patient care in an office setting. Th is role is pivotal in providing an interface between the patient, surgeons and other inpatient departments & service s.

You will have daily contact via the telephone with patients, other departments within the Trust and external agencies

You will support the management team and care groups to ensure performance standards are met.

Patient confidentiality and excellent customer care skills are essential.

A high level of computer skills are essential and the post holder will be required to work on the Microsoft program Excel daily.

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life-threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.


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