Pt Administrator

3 weeks ago


Bury St Edmunds, United Kingdom Treatt Full time

As Administrator / Receptionist you will play a vital role in facilitating a high-quality customer-focussed reception service with a professional, positive, and helpful attitude. Consistently providing a warm welcome to visitors and contractors and building positive working relationships with the wider business including the People Team and H&S team.

**What it’s like to work here**:
We’ve been making the world taste better since 1886 and sell over 3000 products in more than 90 countries, but we’re only just getting started. We’re on an exciting journey and have ambitious plans to become the indispensable partner of choice for the world’s leading flavour and fragrance houses, beverage and consumer brands.

On joining Treatt, you’ll become one of over 400 international experts, working together to collectively surprise and delight our customers. Nothing is more important to us than the happiness of our people as without them, we’d never succeed.

We think Treatt’s a great place to work, but don’t just take our word for it:
“Everyone wants your feedback and opinion; it feels like a place of study where nurturing and encouragement are the standard. It is very clear the hard work that goes into providing excellence for customers, but it is also very apparent that managers have the same goals for helping us all to progress.” - Anita, Innovation Scientist

“Joining my close and supportive team was the most enjoyable way to gain more skills and increase my knowledge” - Ashley, Distillation Control Team Leader

“Treatt creates an environment to help you be the best you can, with no two days the same and opportunities always available to help you learn and develop. The people and the culture create a fantastic company to be part of” - Rebecca, Commercial Coordinator

**What you’ll be doing**:
The responsibilities of this role include but are not limited to:

- Answering switchboard, transferring calls or taking messages as appropriate. Managing the Reception and Enquiries Outlook inboxes, actioning where necessary.
- Signing in visitors/contractors and ensuring the H&S Forms are correctly completed, issuing PPE if required, and contacting the relevant host to let them know the visitor/contractor is on site.
- Issuing Access Cards and maintaining the electronic system.
- Maintaining stock of PPE for reception, sorting used PPE when returned, and cleaning safety specs for re-use.
- Receiving incoming post and deliveries, sorting and distributing throughout the business. Franking outgoing post ensuring that the post is successfully collected on a daily basis.
- Scan and electronically file the completed H&S forms, ensuring that the Reception computer files are organised and up to dated to provide continuity.
- General Housekeeping throughout the reception area ensuring it is presentable and tidy and H&S requirements are being adhered to. Liaising with the cleaning team if any ad hoc cleaning it required.
- Assist staff with maintenance and cleaning issues by passing on messages to the cleaning team or Facilities. Liaising with the Facilities Team leader (Soft Services) with regards to any feedback regarding the cleaning contract.
- Flexibility to provide holiday and absence cover for the Administrator Receptionist team with support from the Receptionist Cover team within other departments of the business.
- Where required assisting the People Team and the Occupational Health Nurse with on-the-day support of Occupational Health appointment attendance.
- Assisting the People Team and Facilities with the welcome for New Starters on their first day. Arranging New Starter Goodie Bags and ensuring lockers have been allocated. If work wear is required for the role, liaising with the Facilities Team Leader (Soft Services) to ensure uniform has been prepared.
- Manage the Policy Date Check process for the People Team and Legal team, ensuring policies are up to date and where renewals are due notifying the original owner of the policy.
- Where possible assisting with the distribution of PPE as required by the H&S team.
- Providing ad hoc admin support to other departments as and when agreed, such as scanning documents.

**What we’re looking for**:
If you have a genuine passion for what you do and want to work in an environment that celebrates progress, teamwork and dedication, you’re what we’re after.
- 5 GCSEs or equivalent to Grade C (4) or above (including English and Maths)
- A minimum of 12 months working within a customer facing role
- Strong organisational skills with the ability to take initiative, be proactive, manage changing priorities and work independently
- Great interpersonal and relationship skills
- Discretion and confidential strengths
- You will have excellent communication skills, spoken and written
- Excellent attention to detail, friendly and helpful nature
- Proven ability to prioritise workloads and meet tight deadlines
- Proven ability to work on own initiative
- St



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