Patient Services Advisor

5 months ago


Oakham, United Kingdom Uppingham Surgery Full time

Uppingham Surgery is seeking a Patient Services Advisor to join our expanding team, supporting our busy training practice of 12,500 patients located in the picturesque market town, Uppingham, situated just off the A47.

Our Patient Services Team play a significant role in supporting the wider practice team to deliver high quality health care. We are strong advocates of supporting and developing career progression within our organisation.
- Experience in a similar role
- IT skills (Knowledge of SystmOne would be advantageous however full training is provided)
- Outstanding verbal and written communication skills
- Excellent customer service skills; dealing with patients in a conscientious and empathetic manner keeping positive, friendly, calm and be comfortable in reassuring and dealing with worried, anxious and often unwell patients
- Positive and proactive approach to work, with the ability to work under pressure
- Experience of working in a team and using your own initiative
- Ability to abide by strict confidentiality and information governance compliance and the responsibility this brings

**Your main duties and responsibilities will include but not limited to**:

- Telephone, online and face to face contact with patients
- Actively signposting patients to the most appropriate service, clinic, or clinician
- A wide variety of patient related and administrative tasks to support our clinical team

**Benefits of working with Uppingham Surgery**
- Purpose built modern facilities
- A highly supportive working environment focusing on your professional and personal wellbeing
- A practice with a patient-first approach to healthcare
- Well-established and passionate management and Partnership setup and active member of Rutland Health PCN
- We value strong effective team working and actively encourage the involvement of our multidisciplinary team in practice development.
- Auto-enrolment into the NHS pension scheme
- Be part of our experienced and coherent team _’everyone has their part to play’ _

**Job Types**: Part-time, Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- Sick pay

Work Location: In person



  • Oakham, United Kingdom Uppingham Surgery Full time

    Uppingham Surgery is seeking a Patient Services Advisor to join our expanding team, supporting our busy training practice of 12,500 patients located in the picturesque market town, Uppingham, situated just off the A47. Our Patient Services Team play a significant role in supporting the wider practice team to deliver high quality health care. We are strong...

  • Patient Services

    5 months ago


    Oakham, United Kingdom Oakham Medical Practice Full time

    JOB TITLE: Patient Services Receptionist **REPORTS TO: Patient Services Team Leader/Practice Manager** **Job Summary**: Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image...


  • Oakham, United Kingdom AWD Recruitment Limited Full time

    Customer Service Advisor with previous experience in a similar Customer Contact role, excellent interpersonal and communication skills, who is able to act with diplomacy and tact is required to join a well-established organisation based in Oakham, Rutland, East Midlands. **SALARY**: £24,294 - £25,979 per annum + Benefits **LOCATION**: Oakham, Rutland,...


  • Oakham, United Kingdom Bradshaw Taylor Ltd Full time

    At Bradshaw Taylor Ltd we work with only the best, most exciting brands in outdoor, ski and country apparel and footwear. Our family-run business thrives because of the people within it people like you bringing enthusiasm, hard work and fresh thinking to work. We manage brands in the UK, Europe and the USA and Canada. **_ Role overview: _**As a **Customer...


  • Oakham, Rutland, United Kingdom Resource Matters Ltd Full time

    Join Our Team as a Financial Planning AdvisorResource Matters Ltd is seeking an experienced Financial Planning Advisor to join our team. As a Financial Planning Advisor, you will provide holistic financial planning advice to a large portfolio of clients and benefit from ongoing lead generation.Our client distinguishes itself by putting clients first,...


  • Oakham, Rutland, United Kingdom Resource Matters Ltd Full time

    Join Our Team as a Financial Planning AdvisorResource Matters Ltd is seeking an experienced Financial Planning Advisor to join our team. As a Financial Planning Advisor, you will provide holistic financial planning advice to a large portfolio of clients and benefit from ongoing lead generation.Our client distinguishes itself by putting clients first,...

  • Saturday Sales Advisor

    3 months ago


    Oakham, United Kingdom Pets Corner UK Full time

    Pets Corner is an award-winning family run business, looking for customer focused, friendly sales advisors who have a genuine enthusiasm for people and pets to join our Oakham store. We are the ‘ Home of Natural Pet Food’ and the worlds only carbon neutral pet store! We are dedicated to providing the best customer service and nutrition advice in...


  • Oakham, Rutland, United Kingdom AWD online Full time

    Customer Service Advisor Job DescriptionWe are seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a professional and efficient manner.Key Responsibilities:Act as the...


  • Oakham, Rutland, United Kingdom AWD online Full time

    Customer Service Advisor Job DescriptionWe are seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a professional and efficient manner.Key Responsibilities:Act as the...


  • Oakham, Rutland, United Kingdom Pets Corner UK Full time

    At Pets Corner, we're on the hunt for a talented Sales Advisor to join our team in Oakham. As a Sales Advisor, you'll be the face of our business, delivering exceptional customer service and going above and beyond to ensure our customers leave with a smile on their face.We're passionate about providing the best customer experience in the industry, and we're...


  • Oakham, United Kingdom LLR Patient Care Locally Community Interest Company Full time

    Purpose of the role LLR Patient Care Locally (LLR PCL) is seeking to recruit an Information Management & Technology (IM&T) and Project Support Officer who will support the delivery of innovative resources, high standard customer service and project support skills to the organisation. This is an exciting and challenging opportunity to help build the...


  • Oakham, Rutland, United Kingdom Synergy Personnel Services Full time £40,000 - £45,000

    Financial Planning AssistantAre you a detail-oriented professional looking for an exciting opportunity to work with a well-established Independent Financial Advisor (IFA) firm in a supportive environment? This role offers a fantastic chance to thrive in a career where development is strongly encouraged.As a Financial Planning Assistant, you will play a...

  • Sales Advisor

    1 week ago


    Oakham, Rutland, United Kingdom Pets Corner UK Full time

    Pets Corner UK is an award-winning family-run business seeking a customer-focused Sales Advisor to join our Oakham store. As a Sales Advisor, you will be responsible for delivering exceptional customer service, assessing customers' needs, and recommending our products and services.The ideal candidate will have a genuine interest in our vision, products, and...

  • Sales Advisor

    2 weeks ago


    Oakham, Rutland, United Kingdom Pets Corner UK Full time

    At Pets Corner UK, we're seeking a highly motivated Sales Advisor to join our team in Oakham. As a Sales Advisor, you'll play a vital role in delivering exceptional customer service and providing expert advice on our range of pet food and products.The ideal candidate will have a genuine passion for animals and a strong desire to learn and develop their...

  • Im&t & Project Support

    6 months ago


    Oakham, United Kingdom LLR Patient Care Locally Community Interest Company Full time

    **IM&T/Systems**: Setup entire new SystmOne units from scratch or repurposing units to fit the need of the customer. Setup of new resources within SystmOne including new and ad-hoc pieces of work. Working directly with customers/providers to scope their level of requirements with new services and have the ability to use intuition to make their system work...

  • Customer Advisor

    5 months ago


    Oakham, United Kingdom Boots Full time

    Summary Job Reference: - 228724BR Oakham, High Street Permanent 30 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain...


  • Oakham, United Kingdom Forces Solutions Limited Full time

    We have an exciting opportunity to work within a team where selling and delivering outstanding customer service is paramount to what we do. If successful you will join a fast-paced environment where with all the right training, you will be helping customers who will really benefit from what we have to offer. We can accommodate a shift pattern from 8.30am...


  • Oakham, United Kingdom CV-Library Full time

    Customer Service Manager Oakham Salary Range: £33,000 to £38,000 37 Hours per week As Customer Service Manager, reporting to the Operations Director, you will sit at the heart of the business, leading the efficiency and effectiveness of the customer journey and setting the tone of relationships with our client direct consumers and trade...

  • Resident’s Welfare

    5 months ago


    Oakham, United Kingdom The HR Dept Full time

    We have an exciting new opportunity with a successful Registered Social Housing Provider and Charity. Are you looking for a role where you can make a real difference to the lives of older people living in independent homes on community sites? **The role**: St John and St Anne is a historical and successful almshouse charity and a registered social housing...


  • Oakham, Rutland, United Kingdom McCarthy and Stone Full time

    About the Role:We are seeking a caring and professional Domestic Support Assistant to join our team at McCarthy Stone. As a Domestic Support Assistant, you will be responsible for providing domestic support and housekeeping services to our homeowners, including laundry, cleaning, and maintenance of communal areas.About You:You will have a caring personality...