Customer Relations Officer

5 months ago


Birmingham, United Kingdom SUEZ Full time

Do you have excellent customer service skills, coupled with a good level of administration experience? Are you from the Waste Management Industry with knowledge of Hazardous Waste?

You will be based at our Hub at Landor Street, Birmingham. The salary is from £26,500 plus Bonus, Pension.

When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s natural capital for future generations. It’s a career that’s not only exciting, but full of opportunities as well as professional and personal fulfilment.

**What will I be doing?**

As a Customer Relations Officer, you will be supporting the Regional Customer Hub to provide excellent customer service to our current client base.

Our aim is to provide the best possible experience for all of our customers, keeping them informed, engaged and maintain proactive relationships.

**What are the requirements?**
- Previous administration experience, with the ability to create and maintain positive customer levels whilst managing expectations
- Background in Supplier relations, supplier invoice reconciliation
- Professional, confident and efficient, with excellent communication skills and a passion for putting our customers first.
- Knowledge of Hazardous Waste
- Resolving customer problems promptly, whilst proactively promoting customer loyalty through account reviews and retaining existing accounts.
- A true team player, with the ability to be flexible, support and collaborate with the team where necessary.

**Who we are**

At SUEZ the efficient and sustainable management of resources around the globe is at the heart of everything we do. Respect - acting ethically and with integrity - is one of our core values. We’re passionate about the environment and believe in protecting our world. With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.

*No agencies please*



  • Birmingham, United Kingdom West Midlands Trains Full time

    **Role type**:Full - time, permanent **Location**:Birmingham (hybrid working model) **About Us** To lead a nominated team of Customer Relations Advisors, contributing to Customer Relations department processes, meeting all service levels and compliance targets. **Job Purpose** - Ensure compliance with the Office of the Rail Regulator (ORR) targets for...


  • Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    Customer Relations Specialist – Blue LightWe are seeking a Customer Relations Specialist to join our Custodial, Blue Light and Government Team. The selected candidate will be responsible for developing and managing our business relationships with key customers.Key Responsibilities:• Develop and implement customer relationship strategies to drive business...


  • Birmingham, United Kingdom LV= General Insurance Full time

    LV=GI have a new opportunity for a Customer Relations Advisor covering our offices in either Bristol, Birmingham, Bournemouth or Huddersfield. If based in Bristol this will be a Home Based Role - **You will be able to demonstrable an understanding of GI products and services in insurance with the ability to explain complex issues in a simple manner.**: -...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    **As Customer Relations Officer, your duties are**: to communicate to all those in contact with the service compassionately, under all circumstances to log all contacts accurately (we use Ulysses. Microsoft software and other Trust systems) to liaise with the caller/writer to understand exactly what they would like to happen as a result of contacting...


  • Birmingham, Birmingham, United Kingdom Crown Full time

    At Crown, we are seeking an experienced Customer Care Representative to join our UK Service Team. In this critical role, you will be responsible for delivering exceptional customer service and achieving monthly targets set in relation to KPIs and Service Budgets. The ideal candidate will have a strong administrative background, excellent communication...


  • Birmingham, United Kingdom Hello Student Management Limited Full time

    Are you an experienced Customer Relations Consultant who relishes in making a great first impression? Do you have experience in sales or increasing revenue? Have you worked in Purpose Built Student Accommodation or a similar setting? If the answer is yes then we’d love to hear from you. The role As a Customer Relations Consultant you will be responsible...


  • Birmingham, United Kingdom Bridge of Hope Full time

    ** Our client who is one of the largest FM providers in the UK are currently recruiting for a Customer Liaison Officer to join their team on Temporary basis or Temp to Perm for the right person to be based on one of their clients sites in Birmingham, West Midlands.** - To provide consultation and support to residents prior to, during and after works to their...


  • Birmingham, United Kingdom Fortem Solutions Ltd Full time

    **The Role** Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. The Customer Liaison Officer will work on a full-time basis and will be accountable for the delivery and...


  • Birmingham, United Kingdom Fortem Cares Full time

    The Role Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. The Customer Liaison Officer will work on a full-time basis and will be accountable for the delivery...


  • Birmingham, United Kingdom Fortem Solutions Ltd Full time

    **The Role** Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. The Customer Liaison Officer will work on a full-time basis and will be accountable for the delivery and...


  • Birmingham, United Kingdom Midland Heart Full time

    **The Role** We have an exciting opportunity for a driven individual to join our In-House Maintenance function as a Customer Liaison Officer. This is a great role for individuals who are passionate about providing excellent customer service and ensuring our Tenant's properties remain places people are proud to call home. This is a really exciting time to...


  • Birmingham, Birmingham, United Kingdom United Living Group Full time

    Company Overview:United Living Group is a leading provider of infrastructure, construction, and property services in the UK.We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future.Our mission is to be the partner and employer of choice for designing,...


  • Birmingham, Birmingham, United Kingdom Manpower UK - RISE Full time

    Job Role: We are seeking a highly experienced Customer Service Executive to work for our client. The ideal candidate will have a strong background in customer service, administration, or business, with excellent reading and writing skills. Key Responsibilities: Respond to customer communications or queries and resolve any issues. Communicate with...


  • Birmingham, United Kingdom Timmy pharell entertainment Ltd Full time

    Duties - Develop and implement advertising strategies and campaigns to promote products or services - Collaborate with internal teams, such as marketing and sales, to ensure cohesive messaging and brand consistency - Conduct market research to identify target audiences and evaluate advertising effectiveness - Manage advertising budgets and allocate resources...


  • Birmingham, United Kingdom CV-Library Full time

    Customer Relations Manager | Elderly Living Permanent | Birmingham Competitive base salary plus commission Job Summary This role is open to candidates with experience of Sales withing Private Healthcare only Our client a family owned Group of Private Care Homes require a Customer Relations Manager for their property which is a premium brand to be...


  • Birmingham, United Kingdom Trident Group Full time

    **REF/ 33038** Customer Contact Officer Holliday Street - Birmingham £26,332.09 per annum 37.5 hours per week Permanent Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 850 staff,...


  • Birmingham, United Kingdom 247 Alliance Ltd Full time

    **About us** **Responsibilities**: - Develop and implement public relations strategies. - Collaborate with internal teams (e.g. marketing) and maintain opencommunication with senior management - Monitor media coverage and industry trends. - Organise events. - Write Marketing and other content for the organisation. - Cultivate relationships with key...


  • Birmingham, United Kingdom Equans Full time

    Customer Liaison Officer **Offer ID**: - 58608**Contract type**: - Permanent**Schedule**: - Full-Time**Country**: - United Kingdom**Equans is looking for a Customer Liaison Officer to join our team in Birmingham on a permanent basis. This is a full time role. On offer is a competitive salary, company vehicle and benefits package.** **WHAT WILL YOU...


  • Birmingham, United Kingdom Mitie Full time

    This is a **hybrid role **normally 1 day per week in the office, (Birmingham) with flexible working available. We are looking for an Employee Relations Advisor to join our team of talented, solution focussed and driven employee relations specialists. Our purpose is to support our managers to make Mitie a great place to work. We advise and coach managers in...


  • Birmingham, Birmingham, United Kingdom CYBEX GMBH Full time

    Job OverviewCYBEX GMBH is a leading global brand in child safety and innovative lifestyle products. We are seeking an ambitious talent to join our team as UK Customer Relations Support Specialist.