Interaction Designer
2 weeks ago
**Interaction Designer - **Inside IR35**
**Contract Term: 3 Months (Extension Likely)**
**Contracting Authority: BEIS - Insolvency Service**
**Location: Remote**
**As an Interaction Designer**your main responsibilities would be**:
- Develop and design the best way to let users interact with services, in terms of both overall flow and at the level of individual design that meet the users and Agency’s needs, including assisted digital and accessibility needs.
- Creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of the organisation for user experience.
- Development of design concepts and be able to interpret evidence-based research and incorporate this into the work.
- Collaborate and lead effective communication with all stakeholders and project team to support design, build and delivery to meet the user needs.
- Listen to the needs of technical and business stakeholders and interpret between them.
- Align with GDS Service Standards.
- Generate multiple solutions and work with project team and users to test them.
- Develop wireframes and clickable prototypes to support user testing.
- In collaboration with project, design Minimum Viable Product for users.
- Articulate needs to BA and technical resources to understand viability and requirements.
- Prototyping using GDS toolkits.
- Understand the sustainability and consequences of your decisions and can make decisions characterised by managed levels of risk and complexity.
- Customer journeys with clear user experience touchpoints and impacts.
- Collaborative development of Service blueprint with Service Designer.
- Mock ups, wireframes and clickable prototypes - iterations to support and understand user needs via user testing.
- Attend and provide technical input to GDS Alpha Service Assessment.
- Understanding and identification of activities for Beta phase.
**You’ll have relevant experience in**:
- Experience in developing designs that work out the best way to let users interact with services.
- Agile working.
- Communicating between technical and non-technical.
- Digital perspective.
- Leadership and guidance.
- Prototyping.
**Desirable**:
- Government Digital Service experience.
- GDS Assessment experience.- Please be aware that this role can only be worked within the UK and not Overseas._
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