Chapter Lead IT Pet

3 weeks ago

Remote, United Kingdom Admiral Full time

**Closing date**

**04/09/2023**

The main responsibilities of a Chapter Lead are to build up the right capabilities in the technical people in the Tribe, equipping them with the skills, tools, and standard approaches to deliver functional excellence, and ensuring that they are focused on delivering value to the business. At the same time, we would expect the Chapter Lead to perform as a Senior Engineer within their specific functional discipline working with the HoC to deliver on the capabilities. The chapter lead takes responsibility for the line management of the technical people within the tribes.

**Capability**

We are a progressive team working with cutting edge technologies such as Java, JavaScript, AngularJS, REACT and best in class tools such as NodeJS, NPM and CI/CD processes.

**Accountabilities**
- Recruitment, development and retention of technical resources including career pathway development for all technical squad members.
- Defining and setting compensation, benefits, and promotions for all members of the relevant Chapter.
- Providing an inclusive environment where Chapter members have freedom and safety to innovate, experiment, and learn from failure.
- Providing open and effective communication channels leading to greater knowledge transfer within the Chapter.
- Ensuring engineering, design and testing standards and practices comply with Admiral IT governance and architectural standards while performing in a heavily regulated environment.

**Responsibilities**
- Providing line management duties for all Squad technical members within the relevant Chapter with a view to focussing on coaching and mentoring. techniques that align to both agile principles and Admiral values.
- Technical resource recruitment, retention and overall onboarding process for all Squad level technical members of the relevant Chapter.
- Supporting both personal and technical skills development for all Squad level technical members enabling greater Squad operational performance.
- Providing effective career development for all Squad level technical members of the relevant Chapter.
- Effectively administrating Chapter member’s compensation, benefits and promotion processes.
- Enabling Squads to meet their expected outcomes by supporting them in problem identification, root cause analysis, and decision-making.
- Identifying, teaching, or sponsor the required software and hardware engineering skills needed to support the development of high-quality code, components, systems, and solutions.
- Supporting all Chapter members in living the following values in everything they do: productivity, quality, transparency, and openness over internal politics.
- Serving as a senior coach and advisor to Agile Squads. Remaining close enough to the Squads to add value and to be a competent manager, while staying far enough away to let them problem-solve on their own.

**Key Interactions**
- Regular 1 to 1s with Chapter Squad level technical members.
- At least annual performance reviews.
- Close relationship with Tribe leadership focussing on understanding the development needs of their people.
- Participate in quarterly Portfolio Sync and weekly Portfolio checkpoint sessions and support teams by helping them remove systemic impediments.
- Help protect teams from distractions and unrelated or unnecessary work.
- Work with APMO to establish and monitor staffing needs.

**Knowledge and Experience Required**
- Extensive knowledge of customer experience (CX) interaction and integration as part of software development process (can be through scrum/ lean agile or standard SDLC).
- Extensive knowledge and experience with Line management through both coaching and mentoring techniques.
- Knowledge and experience in Scrum development practices, using associated tools for testing and continuous integration & deployment.
- (Domain Expert) - Extensive knowledge and experience with design & development.
- Knowledge of identification and management of specific engineering, design and testing standards and practices that comply with internal organisation IT governance and architectural standards while performing within a heavily regulated environment.
- Knowledge and experience in the use of tools such as: Jira, Confluence etc.
- Knowledge and experience in CI/CD processes.
- Knowledge of Cloud in Azure or GCP.

**Interview Process**

There will be a 2 stage process (one managerial-based interview and one technical-based interview). Following this, if successful, you'll have a chat with our Chief Engineer. The interview(s) will be via MS Teams and will take place throughout September.

**Location**

For Hybrid workers (within a 50-mile radius of our Cardiff HQ) there is an expectation to work from the office twice a month. For remote workers (outside of a 50-mile radius of our Cardiff HQ) there is an expectation to attend the office a handful of times a year when required (i.e big meetings, workshops etc).

**Salary, Benefits, and Work-Life Balance*

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