Retail Sales Associate

3 months ago

Manchester, United Kingdom Pocket geek tech repair Full time

MUST HAVE MINIMUM 1 YEAR EXPERINCE IN A SIMILIAR ROLE WORKING IN A TECH REPAIR COMPANY OR A MOBILE PHONE NETWORK STORE.

**Job Overview**

We are the electronic and technical repair company in Manchester City. We are hiring an experienced Customer Service Sales with a Full time and Part time position available to help provide our customers with a premium service in our UK's flagship store. If you're dedicated and ambitious with an understanding of modern day tech, our business is an excellent place to grow your career. Don't hesitate to apply.

**Responsibilities for Customer Service Sales**
- Perform informal and formal needs assessments for each customer to recommend appropriate goods and services.
- Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease.
- Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times.
- Participate in training and professional development and put new skills to immediate and meaningful use.
- Foster a positive and pleasant working relationship with members of the customer service sales team.
- Familiarize yourself with current information about services and products available for customers
- Accurately record customer demographics, sales orders, or other information digitally or in written form.
- Meet the customer's needs with expertise and professionalism.
- A team player and willing to go the extra mile to service the customers and make profits for the business.

**Qualifications for Customer Service Sales**
- 2+ years of customer service or sales experience preferred.
- Ability to cooperate with and support other members of customer service team.
- Strong verbal communication skills in the English language.
- Willingness to interact daily with customers from a wide range of cultures and backgrounds.
- Must be comfortable working with a team
- Good sense of organization and keen attention to detail.
- Knowledge of Sales and customer service best practices and desire to participate in training and professional development.
- Ability to perform well in a fast working environment.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: £11.50-£12.50 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Overtime

Supplemental pay types:

- Performance bonus

**Experience**:

- Retail sales: 2 years (required)
- customer service: 2 years (required)
- in a similar role previously: 1 year (required)

Work Location: In person

Reference ID: Manchester Store

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