Retail Sales Associate

5 days ago

Manchester, United Kingdom Partner Retail Services Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Partner Retail Services. As a Retail Sales Associate, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities:

  • Customer Engagement: Build strong relationships with customers, understand their needs, and provide personalized solutions to meet their expectations.
  • Sales and Service: Showcase our products and services, provide demonstrations, and offer expert advice to customers, driving sales and customer satisfaction.
  • Product Knowledge: Stay up-to-date on our products and services, including features, benefits, and technical specifications, to provide accurate and informed advice to customers.
  • Store Standards: Maintain a clean, organized, and welcoming store environment, adhering to company standards and policies.
  • Health and Safety: Ensure compliance with health and safety regulations, creating a safe shopping environment for customers and colleagues.
  • Continuous Learning: Participate in ongoing training and development programs to enhance product knowledge, sales skills, and customer service expertise.

Requirements:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to build rapport with customers and colleagues.
  • Product Knowledge: A passion for technology and a willingness to learn about our products and services.
  • Customer Focus: A customer-centric approach, with a focus on delivering exceptional service and sales experiences.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales and customer service goals.
  • Adaptability: Flexibility to adapt to changing sales and customer service environments, with a focus on continuous improvement.

What We Offer:

  • Competitive Salary and Bonus Potential: A competitive salary and monthly bonus potential, recognizing individual and team performance.
  • Employee Discounts: Access to exclusive employee discounts on our products and services.
  • Training and Development: Ongoing training and development programs, enhancing product knowledge, sales skills, and customer service expertise.
  • Well-being Tools and Platform: Access to employee well-being tools and platforms, supporting mental health and overall well-being.
  • Mental Health First Aid Access: Access to mental health first aid training and resources, promoting a healthy and supportive work environment.

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