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Retail Sales Associate

2 months ago

Manchester, United Kingdom Partner Retail Services Full time

Job Summary:

As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary focus will be on providing top-notch customer service, showcasing our products and services, and resolving customer issues in a timely and professional manner.

Key Responsibilities:

  • Customer Engagement: Build strong relationships with customers, understand their needs, and provide personalized solutions to meet their expectations.
  • Product Knowledge: Stay up-to-date on our latest products and services, and be able to effectively communicate their features and benefits to customers.
  • Sales and Service: Meet or exceed sales targets by providing excellent customer service, resolving customer complaints, and identifying opportunities to upsell and cross-sell our products and services.
  • Store Operations: Maintain a clean, organized, and welcoming store environment that reflects our brand values.
  • Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
  • Continuous Learning: Stay updated on the latest industry trends, products, and technologies to provide the best possible service to our customers.

Requirements:

  • Passion for Customer Service: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
  • Commercial Acumen: You understand the retail world and can combine your passion for customer service with a results-driven approach.
  • Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
  • Love for Technology: You're not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
  • Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package that reflects your value to our team.
  • Opportunities for Growth: We're committed to helping you grow and develop your skills, with opportunities for career advancement and professional training.
  • Employee Discounts: Enjoy discounts on our products and services, as well as other perks and rewards.
  • Well-being Tools: Access to well-being tools and platforms to support your mental health and well-being.
  • Seeded Devices: Receive seeded devices, including the latest flagship device, to stay up-to-date with the latest technology.