Temporary Vaccination Centre Administrator
3 weeks ago
Role: Temporary Vaccination Centre Administrator
Reports to: Director
Salary Range: £10.42 (min wage) to £11.50 per hour according to experience
Hours: Negotiable (min 25 hours per week)
Flexibility: Including occasional early starts, evenings and weekends
Location: Macclesfield predominantly
Travel: Must be a car driver as occasional travel required across local sites in East Cheshire and West Cheshire.
OVERVIEW
Andrews Pharmacy was established over 30 years ago and now operates 4 pharmacies and a Post Office in the Macclesfield area. During this time, we have developed innovative services to benefit the health of our local communities. Andrews was the first community pharmacy in England to give a Covid vaccination and we are continuing to expand this and other pharmacy services.
This role description is designed to give an overview of the role of Vaccination Centre Administrator and is not exclusively limited to the activities described below which may develop over time.
There may also be an opportunity to be trained as a medicine counter assistant.
ROLE PURPOSE:
To support the smooth running in all areas of the vaccination clinic COVID, Flu, Travel Vaccines and Tests.
PRIMARY RESPONSIBILITIES:
- To offer high customer service levels supporting customers from the initial booking process to attending the appointment.
- Taking part in administration duties which will include answering telephone calls and administering pre booked appointments.
- Supporting customers through the journey of the vaccination clinic.
- Ensuring health and safety measures are adhered to.
- Checking customer eligibility for vaccine.
- Inputting customer data into the Pharmacy database.
- Managing rotas
- Creating and maintaining staff contracts and records
**Skills (required)**
Confident friendly telephone manner
Able to interact comfortably with all customers
Happy to deal with routine as well unexpected needs
Ability to flex the role between ever changing demands
Good IT skills
Good admin and organisational skills
Able to work as part of a team and solo
**Job Type**: Part-time
Part-time hours: 25 per week
**Salary**: £10.42-£11.50 per hour
**Benefits**:
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Referral programme
- Store discount
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Macclesfield, SK10 3DE: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Application deadline: 24/07/2023
Expected start date: 01/08/2023
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