Housing Management Officer

1 day ago


Barnsley, United Kingdom Reed Business Support Full time

We are currently recruiting for a Housing Management Officer on behalf of our public sector client. You will be responsible for the provision of a proactive reassuring practical and visible customer focused estate management service within a defined areaor community, responsible for the delivery of a combination of key front line elements of Housing Management, Environmental Management, Community and Tenancy Support, Community Safety and Cohesion.

Main duties:

- To have operational responsibility within a small flexible team for the delivery of the day to day estate management service in a specified community contributing to local strategies
- To ensure that estate walkabouts / estate inspections are carried out on a frequency agreed with the Housing Management Team Leader
- Address all breaches of tenancy regulations in a timely manner determining whether support or enforcement interventions are the most appropriate
- Develop a thorough local knowledge of residents and community issues feeding the information into other structures appropriately (e.g. local authority community planning, repairs, etc.)
- Carry out the offer process in line with lettings procedures and with a view to meeting key performance targets on void management
- Identify and signpost any repair issues accordingly
- Identify vulnerable clients by the completion of an assessment check lists and appropriate support package and action plans, at sign up or where potential support issues become apparent
- Staff and promote accessible drop-in centres catering for the requirements of the community
- Carry out customer satisfaction surveys and other door to door surveys on samples of the community as directed
- Support and enable the delivery of services by other providers/agencies on behalf of the customer by making referrals and following up action where specified target completion times have not been met or where service standards have not been achieved
- To assist in investigation and completion of tenants' insurance claims, and supply appropriate information when requested
- Develop and maintain strong cohesive working relationships with other service providers within the area
- Establish and maintain effective communication channels
- To ensure a customer focused approach is adopted in all aspects of the service
- To maintain information systems in line with service requirements

Personal spec:

- NVQ Level 3 or equivalent and relevant experience
- Able to work as part of a team
- Able to communicate effectively with a range of stakeholders
- Good communication both written and verbal
- Relevant experience within social housing, or estate management, or tenancy Management, or Community safety work
- Confident in use of IT particularly Microsoft Office and Bespoke IT systems
- Able to work flexible hours to meet the needs of the service

**Benefits**:

- Holiday pay which is accrued with the hours you work
- Access to health care and pension scheme
- Career advice
- Weekly pay role
- And much more


  • Housing Officer

    7 months ago


    Barnsley, United Kingdom NFP People Limited Full time

    **Housing Officer** Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency? A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team. **Position**: Housing Officer - Specialised Supported Housing **Location**: Tankersley,...


  • Barnsley, United Kingdom Reed Property & Construction Full time

    **My Client is a Reputable Housing Association looking for a full time Housing Management Officer to work in Yorkshire**: - Starting on a 3 month contract paying between **14.42 PAYE or 18.39 Umbrella**_**: - To work under the direction of the Housing Management Team Leader to provide a proactive reassuring practical and visible customer focused estate...

  • Housing Officer

    5 days ago


    Barnsley, United Kingdom Reed NHS Full time

    **Reed Talent Solutions**are currently working with a Barnsley based Housing Association to recruit Housing Officers on initial 4-month contracts. The post-holder will be responsible for delivering a proactive reassuring practical and visiblecustomer focused tenancy and estate management service and make a real difference to our customers and the communities...


  • Barnsley, United Kingdom Berneslai Homes Full time

    **Working Arrangements**: Full Time **Hours of Work**: 37 hours a week **Status of Employment**:Permanent This post closes at 11.59 pm on the date specified. Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining us at a really exciting time as we’re on an...


  • Barnsley, United Kingdom Centrepoint Full time

    **New opportunity not to be missed**! **Centrepoint**, the UK’s leading youth homelessness charity, is looking for a **Supported Housing Officer **to join our Housing and Support team based in** **Barnsley - Quarry View**. **In return, you will receive a** competitive salary **plus excellent benefits. We help vulnerable young people by giving them the...


  • Barnsley, United Kingdom Berneslai Homes Careers Full time

    At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs' values are at the heart of all we do here – we promise to always put...


  • Barnsley, United Kingdom CV-Library Full time

    At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise...


  • Barnsley, Barnsley, United Kingdom Berneslai Homes Full time

    At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working with us offers you a chance to play a real part in improving homes and communities throughout Barnsley.SalaryWe are offering a competitive salary of £24,790 - £25,183 per annum (pro-rata). This reflects our commitment to providing fair...

  • Housing Officer

    1 week ago


    Barnsley, United Kingdom Riverside Full time

    Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness. This is a full-time permanent contract. **The difference you’ll make** You will ensure occupancy targets are met, through...

  • Housing Administrator

    7 months ago


    Barnsley, United Kingdom NFP People Limited Full time

    **Housing Administrator** We are seeking a Housing Administrator to play a crucial role in delivering exceptional administrative support for specialised supported housing services. **Position**: Housing Administrator - Specialised Supported Housing **Location**: Tankersley, Barnsley (with travel from Durham to Worcester) **Salary Range**: Circa £20,000...


  • Barnsley, United Kingdom Bridge-It Housing UK Team Ltd Full time

    Bridge-It Housing provides housing and support to families, single males and females. We do not discriminate by race, colour or religion and see each client as an individual, a human being, with the ability to, with the right support, turn their life around. **Responsibilities** - Assist clients to identify clear routes to basic services that are available...


  • Barnsley, United Kingdom Bridge-It Housing UK Team Ltd Full time

    Bridge-It Housing provides housing and support to families, single males and females. We do not discriminate by race, colour or religion and see each client as an individual, a human being, with the ability to, with the right support, turn their life around. **Responsibilities** - Assist clients to identify clear routes to basic services that are available...


  • Barnsley, Barnsley, United Kingdom CV Library Full time

    Our client, a dynamic family-run housebuilding company, is seeking a Senior Housing Development Manager to oversee the delivery of high-quality housing projects in Barnsley and surrounding areas. The ideal candidate will have proven experience as a Quantity Surveyor in housebuilding and excellent cost planning, budget management, and procurement skills.The...


  • Barnsley, Barnsley, United Kingdom Berneslai Homes Full time

    At Berneslai Homes, we strive to be an ambitious and forward-thinking social housing provider. As a key member of our team, you will play a vital role in improving homes and communities throughout Barnsley.We're proud to announce that we have achieved the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome...


  • Barnsley, Barnsley, United Kingdom Stenberget Avtalslösningar AB Full time

    Housing Management Assistant OpportunityWe are seeking an experienced and skilled Housing Management Assistant to join our team at Stenberget Avtalslösningar AB.In this role, you will have the opportunity to work with our housing management IT software, create rent and sundry accounts, and complete tenancy checks. You will also be responsible for providing...


  • Barnsley, Barnsley, United Kingdom Berneslai Homes Full time

    We are seeking a Housing Operations Manager to join our team at Berneslai Homes. As a Housing Operations Manager, you will be responsible for overseeing the day-to-day operations of our housing service, including managing a team of staff and coordinating with stakeholders. This is a challenging yet rewarding role that requires strong leadership and...

  • Housing Coach

    7 months ago


    Barnsley, United Kingdom Berneslai Homes Full time

    **Working Arrangements**: Full Time **Hours of Work**: 37 hours a week **Status of Employment**:Permanent This post closes at 11.59 pm on the date specified. Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining us at a really exciting time as we’re on an...

  • Housing Advisor

    7 days ago


    Barnsley, United Kingdom Reed Property & Construction Full time

    Housing Advisor Barnsley Hybrid Working Available Temporary initially 3 months (Couple of days in the office for duty work, casework days can be home based) I'm working for a council who are looking for a Housing Advisor with experience of undertaking homeless assessments. The service deals with all aspects of homelessness including rough sleeping,...


  • Barnsley, Barnsley, United Kingdom Stenberget Avtalslösningar AB Full time

    We are seeking a Housing Support Specialist to join our team at Berneslai Homes, where we strive to be an ambitious, forward-thinking social housing provider and employer. Our team works closely with tenants to ensure they receive the best possible support and service.Key Responsibilities:Manage rent and sundry accounts within our housing management IT...


  • Barnsley, United Kingdom Berneslai Homes Full time

    **Berneslai Homes** has an exciting opportunity for a **Tenant Support Officer **to join their team based in **Barnsley.** You will be working on a**full time, permanent basis** and in return, you willreceive a **competitive salary of £27,344 to £30,151 per annum plus benefits.** **About the company**: Berneslai Homes are a successful, award winning...