Office Branch Administrator
6 months ago
**Job Summary**
Full time 37.5 hours per week
May include some weekend work during busy periods
About the company
DCP North is the only nationwide and independently owned disaster restoration company in the UK. We offer a complete fire and flood restoration service through our network of licensed operators.
This vacancy is based in Halifax, and we are seeing rapidly continuing to grow. We require a highly motivated and ambitious individual to join our team.
**Responsibilities and Duties**
Dealing with verbal or written instructions for new insurance claims. This involves liaising with the insurance company, loss adjuster or with our head office.
Editing reports and building estimates using various CRM systems (symbility, exactamate and our own system).
Answering phone calls, arranging appointments and dealing with enquiries.
Raising invoices upon the completion of works.
Upload, save and archive various files and folders electronically to finalise all works.
Appointing contractors such as skip hire, electricians and other restoration specialist.
**Qualifications and Skills**
Excellent attention to detail.
Good customer services skills and professional telephone manner.
This can be a fast paced role and the ability to work under pressure is essential.
Good organisational skills and the ability to multitask.
A sound knowledge of Microsoft packages.
A good understanding of the insurance industry would be desirable but is not essential.
Sage experience would be useful.
Previous office experience is essential.
**Job Types**: Permanent, Full-time
**Salary**: £11.50-£15.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Flexitime
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
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