Customer Service Administrator
2 weeks ago
The role: Customer Service Administrator
Location: Sheffield, S9
**Salary**: £24,000 - £26,000
Type: Full-time, permanent
The role & responsibilities:
- Provide accurate and timely information to customers
- Process orders
- Complaint management
- Maintain customer records and update account information as needed
**Requirements**:
- Strong data entry skills with attention to detail
- Excellent phone etiquette and communication skills
- Ability to analyse customer needs and provide appropriate solutions
- Strong problem-solving skills and ability to think quickly on your feet
- Ability to work well in a fast-paced environment
- Previous experience in customer service and administration
**Salary**: £24,000.00-£26,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- customer service: 2 years (preferred)
- Administration: 2 years (preferred)
Ability to Commute:
- Sheffield, South Yorkshire (required)
Work Location: In person
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