Customer Service Administrator

3 weeks ago


Sheffield, United Kingdom Essential Recruitment Full time

Due to continuous growth, we are looking for a Supply Chain & Customer Service Administrator to join a friendly team located in the S26, Sheffield area.

***

**Contract;**

**Essential skills needed;**
- Experience within Manufacturing (desirable)
- Experience working in a busy, fast paced environment
- Ability to work confidently and calmly under pressure
- Previous administration/customer service/complaints handling experience
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Good computer skills and proficient in using Microsoft including Excel

**Essential duties and responsibilities;**
- Liaising with different department to obtain resolutions
- Providing timely resolutions to customer enquiries
- Maintaining and updating trackers/logs and supporting the team where required
- Assist the Customer Service and Sales team to ensure the best customer delivery
- Purchase order input / processing for indirect & consumable items
- Order acknowledgments. Checking and revising POs with supplier order details. Highlight any variances
- Supplier quality approval register. Obtain updated certs where required. Save on system and revise register
- Create, configure, and send order book reports to main material suppliers
- US Suppliers - Weekly calls with PCC & Howmet Rancho

**Working Hours;**
- Monday to Friday
- Day shift TBC

**Salary;**
- £12.31 - £13.33 per hour DOE
- Call Jamie-leigh on 01909 478800 between the hours of 8am-5pm Mon to Fri
- Text ‘ADMIN’ to 07789261938 for a call back

This vacancy is being advertised by Essential Recruitment **(An Employment Business)**

IND123WO



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