Payment Firms Supervisors X3

3 months ago

London, United Kingdom Financial Conduct Authority Full time

Salary: London £53,300 to £70,000 and National ranging from £49,700 to £67,000

Are you interested in work, which is dynamic, high impact and makes a real difference to people’s lives? Are you passionate about fighting financial crime? Are you intrigued by the chance to tackle consumer harm in payments and e-money? If the answer to these is yes, and you want to make a difference by working in a team focused on reducing consumer harm, raising standards, and countering illicit activity in this exciting and fast-moving sector, then we’d love to hear from you

The Team

The Market Interventions - Payments Department is responsible for supervising over 1250 non-bank payment service providers, and for providing specialist payments support and insight across the FCA.

You will be involved in a diverse range of issues including consumer harm, prudential weakness, and financial crime. We also work closely with closely with external stakeholders such as The Bank of England and His Majesty's Revenue and Customs (HMRC) to deliver a co-ordinated supervisory approach.

We are currently recruiting for Payments Firm Supervisors to work in the following teams:

- Flexible teams: these teams supervise a portfolio of firms on an issue-led basis
- Fixed team: this team supervises a small number of firms on a continuous engagement basis; and
- Case Evaluation Team: this newly set up team will be handling all incoming cases into the Department, making swift, risk-based judgements about the level of potential harm in our reactive cases

What you will be doing

We are looking for talented, motivated and outcome focused individuals with varied experience and backgrounds to join the Market Interventions - Payments team in our new, diverse, and inclusive Payments and Digital Assets division.
- Work directly with firms, assessing their compliance against the relevant rules and requirements, and/or whether unregulated firms fall within the perimeter
- You will be required to exercise judgement to reduce and mitigate risks of harm emanating from our firms’ business models/activities
- Influencing senior industry figures to change how they operate if they are not meeting the rules and requirements and in the most severe cases taking regulatory action to stop firms operating their businesses
- Support our work in suggesting ways to solve problems identified within firms and the wider Payments sector
- Draft clear and concise correspondence to firms, internal stakeholders and external stakeholders including other regulators and law enforcement agencies
- Ensure internal record management systems are up to date and compliant with our protocols

What you will get from the role
- Work on the front line of the protection of UK customers
- Develop skills and capabilities within a regulated environment, able to assess and quantify risk and develop appropriate strategies to stop the risk happening
- Learn and develop a deep understanding of relevant legislation and how it applies to regulated firms
- Play a key role in shaping and influencing strategy and policymaking in this sector
- Work within a dynamic and innovative team, contributing to wider divisional and FCA wide opportunities to move onward towards leadership roles

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

- 25 days holiday per year plus bank holidays
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35)
- Life assurance of eight times your basic salary
- Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.

The skills and experience you will have

Minimum
- Experience of analysing information, making risk-based judgements, and presenting key issues and recommendations
- Excellent spelling, grammar, and written communication skills
- Proven experience of building and managing relationships with stakeholders at all levels, including senior management

Essential
- Experience of successful teamwork and working with others
- Proven ability to balance and manage competing priorities and move forward in a fast-paced environment
- Curiosity and motivation to continually learn about and investigate issues within the firms and industry we supervise
- Willingness to learn and develop yourself and others, taking on new responsibilities and adopting a flexible and pragmatic approach to your work
- Experience of successful teamwork. You will work with others to deliver ou

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