Payments Firms Supervisor

6 months ago

London, United Kingdom Financial Conduct Authority Full time

Salary: National from £41,800 to £48,766 and London from £46,000 to £53,633 per annum

Are you passionate about tackling consumer harm? Are you intrigued by the chance to supervise e-money or payments firms? Are you excited by working in a fast-paced environment? If the answer to these questions is yes, and if you want to make a difference in any of these areas as part of a team focused on reducing harm and raising standards in this exciting and fast-moving sector, then we’d love to hear from you

The Department

The Payments and Digital Assets Directorate is recruiting for a talented individual to join us here at the FCA. We're creating a fair and more resilient financial system across the Payments and Digital Assets landscape. We work across a fascinating, fast-moving sector and have a range of tools available to oversee firms and tackle risks.

The Market Interventions - Payments (MIP) Department is responsible for supervising over 1,300 innovative and fintech focused payments and e-money institutions in the UK. These firms provide a range of services from merchant acquiring to non-bank payment service providers for consumers, small medium enterprises (SME’s), and large corporates. The department supervises firms to identify and address regulatory concerns ranging from prudential weaknesses to lack of financial crime systems and controls. Operating in a fast-paced environment, the department co-ordinates with colleagues across the FCA, international regulators and law enforcement agencies to protect consumers and the wider financial services industry.

What you will be doing
- Owning and managing a portfolio of supervision cases related to the Payments/E-money sector
- Engaging with internal and external stakeholders to resolve cases in line with departmental processes and agreed SLAs
- Forming judgements on supervisory issues within firms, with support and training from colleagues and seniors
- Supporting colleagues on complex casework, helping deliver regulatory outcomes that can set precedent for future decisions
- Participating in collaboration with law enforcement agencies and regulatory authorities both domestic and international, using FCA powers to reduce and prevent harm
- Contributing to projects that help to facilitate BAU work, ranging from developing processes, frameworks, and strategies serving a range of operational and regulatory objectives

What you will get from the role
- The opportunity to shape and deliver the supervision of a fast-changing, diverse portfolio and gain insight into cutting edge business models and innovation across each sector
- Working in a friendly and supportive directorate overseeing exciting sectors
- Building supervisory experience, such as use of relevant regulatory tools, taking ownership and justifying case decisions, using influencing skills to secure good outcomes from stakeholders and presenting to senior management on high profile work
- Developing knowledge of a fast-moving sector, including a strong understanding of the technology, and international regulation behind it
- Experience inputting into a wide variety of internal requests, such as information for international law enforcement agencies, FOI requests, press or media briefings, and more

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

- 25 days holiday per year plus bank holidays (amend based on grade)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35)
- Life assurance of eight times your basic salary
- Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.

The skills and experience you will have

Minimum
- Experience of dealing with regulatory matters, particularly in relation to advising on regulatory requirements OR working in a compliance function within a retail bank and/ or payments firm
- Experience of presenting work to others
- Proven experience of strong stakeholder management

Essential
- Experience of managing competing priorities, often with factors outside of your control in a high-pressure environment
- Curiosity and motivation to continually learn about and investigate issues within the firms and industries we supervise with a strong willingness to develop yourself by taking on new responsibilities
- Adopting a flexible and pragmatic approach to your work with a strong sense of accountability to take ownership and drive forward solutions
- Ability to identify

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