Network Diversions Officer

6 months ago


Glasgow, United Kingdom First Bus Full time

**Network Diversions Officer**

**Glasgow**

**£25,000 per annum**

**Fixed Term Contract**

**Welcome to First Bus**

It's a fantastic time to be joining the business. Not only are we at First Bus one of the country's largest bus operators - taking 1.6 million customers to their destinations every day. We're a forward-looking business at the forefront of bus technology, leading the way on contactless payments, mobile apps and real time information. Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It's an exciting time to be here

**Key Accountabilities**
- Maintain a collaborative working relationship with third party suppliers and external stakeholders - in particular focusing on partnering effectively with local authorities.
- Ensue timely delivery of alternative disruption plans; liaising with and providing information to all relevant colleagues, ensuring the business is informed of planned and non-planned major diversions/events effecting operations.
- Good intellect with an analytical insight to quickly assess both day to day and future service disruptions with a can-do attitude to solving and preventing issues.
- Passenger information notices
- Site visits
- Bus tests for diversion routes

**Company Responsibilities**
- Adhere to all FirstGroup and First Bus policies and procedures
- To undertake any additional duties at the request of your line manager deemed to be
- within your competency.
- To fully comply with all HS & E legislation along with Group policies and procedures.
- To undertake any training and development activities at the request of your line
- To always take care of your own safety and the safety of others by complying with
- the safe systems of work Principles and UK Bus Health & Safety Policy.
- Always represent the company in a professional manner.
- Ensure PCV license, CPC, and Digital Tachograph Card (if applicable) are current and carried whilst on duty.

**About you**
- An established planner/organiser
- Attention to detail
- Strong influencing skills and a track record of dealing with multiple stakeholders
- A team player, wholly committed to working with and supporting the wider business and divisional teams to achieve the First Bus Business Strategy
- An ability/willingness to consider alternative solutions to long standing issues
- Excellent network knowledge

**Rewards & Benefits**
- 25 days' holiday + bank holidays
- Pension scheme and chance to buy discounted First Group shares
- Enhanced maternity / paternity pay
- Flexible working
- Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
- Cycle to work scheme
- Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
- We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc.

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.


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