Facilities Coordinator
3 days ago
Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.
Our clients are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them.
We’ll broaden your horizons
Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment - and plenty of variety to keep you on your toes. Want to play your part in our international operation?
We’ll help you succeed
Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.
You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.
As Facilities Coordinator, your role will be to assist with the provision of an efficient, effective and professional facilities and administrative support service to the Glasgow office.
The role will support the Operations Manager in the smooth running of the office (general maintenance, working environment and Health & Safety) to maintain a safe, clean and tidy work environment.
The role is part of the business support team whose service levels underpin the firm’s commitment to the delivery of exceptional client service.
**Responsibilities**:
- Health & Safety including DSE assessments, office inductions for new staff, manual handling and fire safety.
- Assessing building maintenance issues by conducting weekly walks of the building and recording the findings.
- Working with the Operations Manager and the Senior Facilities Manager to address internal space requirements and to organise/assist with an upcoming office refurbishment.
- On-site co-ordination of internal moves within the office and ongoing team changes and the maintenance of floor plans.
- Maintenance of kitchen areas ensuring dishwashers are emptied and filled as required to keep the kitchen areas clean and tidy, coffee machines are clean and fully operational and stocks of catering supplies (including vending machines) are maintained.
- Monitoring stock levels of stationary and consumables used by employees and placing orders with suppliers.
- Ordering & programming of access passes for staff and ensuring all signing in processes are adhered to.
- Working with the Operations Manager by reporting all defective office equipment to the respective person and arrange for repairs to be carried out and replacement equipment ordered.
- Supporting the Operations Manager as and when required regarding vendor management for soft and hard FM services.
- General housekeeping to help maintain a clean and safe working environment.
- Managing fire wardens and first aiders and assist with scheduling training and refresher training as necessary.
- Upkeep and review of Manuals, Handbooks, Guidance notes etc.
- Cover receptionist role & responsibilities when required.
- Control, ordering and distribution of stationery.
- To copy, scan and print documents for staff on an ad-hoc basis. Undertaking first line fix of printers including clearing jams, installing consumables and identifying driver issues.
- Ensure all printers are stocked and checked at the beginning of every working day to ensure all are working. Reporting any faults reported (that cannot be rectified on site) within 1 hour.
- On-site liaison for IT Department handling routine equipment replacing and troubleshooting and general queries, for example, setting phones up.
- Providing excellent customer service to all internal staff and external visitors
- Other tasks and duties as required
**Requirements**:
- Knowledge of Facilities Management processes preferable.
- Previous experience of working within a high profile corporate environment.
- Previous experience in Health & Safety or willingness to undertake training.
- Presents a professional appearance and attitude at all times, as will be required to meet and greet clients.
- Discreet when handling confidential information.
- Is confident with communication. Recognises that different people require different approaches and adjusts style appropriately.
- Ability to communica
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