Branch Administration Assistant

5 days ago


Weymouth, United Kingdom J&Bs Full time

**Job Purpose**:To ensure that all trading processes are shown accurately on the system, monitoring the data and identifying, resolving, and communicating discrepancies.

Key responsibilities and accountabilities:
**Banking**
- Ensure cash balances with the cash drawer report daily, investigate and report on overs/unders supported by internal notes.

**Order Monitor**
- Orders for delivery/collection should be for the current day, and if not, investigate and amend as necessary.
- Ensure stock due date is correct on the system for orders awaiting stock, liaising with the supplier, customer and sales as appropriate.
- Investigate Parked Orders and monitor daily until completion.
- Ensure that all tickets marked as collected or delivered are at invoicing stage and issued.
- Ensure all orders on the system awaiting payment or balance payment are paid.

**Transfers**:

- Ensure there are no branch transfers older than the current day to be sent.
- Ensure that all branch transfers received are booked in.
- Chase outstanding purchase orders and update the system and internal notes.
- Run the Negative Stock report daily, investigate the reasons and pass information to the Administration Manager to amend the system.
- Run the Positive and Negative Specials report daily, investigate the reasons and pass information to the Administration Manager to amend the system.
- Customer returns to be kept up to date and liaise with the Sales Assistant and Branch Manager as appropriate.
- Supplier returns to be kept up to date, chasing suppliers on a weekly basis, and debit notes against the items.
- Supplier deliveries received to be entered onto the system the same day as received.
- Stock receipts - not invoiced, to ensure goods have been received and not duplicated.
- Check purchase ledger invoice queries and make adjustments if required.
- Complete the Staff Attendance Sheet daily and ensure submitted to the HR department on time.
- Maintain and update stock locations in preparation for stock-take.
- Keep the hard copy paperwork filed in an orderly manner, including delivery notes.
- Ensure all advice notes, return notes and cash sales are sent to Head office for processing, having checked handwritten amendments, obtained manager signature, and taken any required action.
- Maintain a log of branch complaints in the agreed format.
- Maintain the branch notice board in accordance with the HR Department.
- Ordering of stock as directed by the Branch Manager.
- Answering the telephone and fielding customer queries and serving on the trade counter during busy periods

**Further responsibilities**
- Adhere to all company policies and procedures, to include the Company Dress Code Policy, Standards of Performance Policy and Health and Safety Policy.

**About John Nicholls**

John Nicholls (Ltd) was founded by the late chairman John Nicholls 1965. The continuity as a family business is assured by sons Andrew and Philip who together drive Nicholls forward with the commitment and levels of customer service to which all our customers, trade and retail, have become accustomed.

In 2014 we acquired J&B's Plumbing & Heating based on the South Coast, adding an additional 8 Plumbing & Heating branches and 5 Bathroom Showrooms.

John Nicholls now has a network of 19 building & timber and plumbing & heating branches and 11 kitchen and bathroom showrooms throughout Oxfordshire, Warwickshire, Dorset, and Hampshire proudly employing over 200 people, with a turnover in excess of £65 million

**Job Types**: Part-time, Permanent
Part-time hours: 12 per week

**Salary**: £6,708.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Weymouth: reliably commute or plan to relocate before starting work (required)

Work Location: One location


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