Service Desk Agent
7 months ago
Service Desk Advert
PAYE TEMP - with potential to go permanent
40 hours - Monday to Friday with one working weekend in four
We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer.
You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's.
You will be supporting a key long-term partner as they go through a digital transformation with new and interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working.
Full training provided.
**Your experience**
- Excellent Customer Service Skills.
- Excellent problem-solving skills.
- Excellent verbal and written communication skills with an attention to detail.
- Ability to work as part of a team.
- High degree of initiative and creativity.
Project People is acting as an Employment Business in relation to this vacancy.
-
Service Desk Agent
5 hours ago
Wakefield, United Kingdom Project People Full timeService Desk Agent Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking...
-
Service Desk Agent
7 months ago
Wakefield, United Kingdom Project People Full timeService Desk Agent Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking...
-
Service Desk Agent
7 months ago
Wakefield, United Kingdom Project People Full timeService Desk Advert PAYE TEMP - with potential for permanacny Full time - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customer service while problem solving and dealing with an array of queries...
-
Service Desk Agent
7 months ago
Wakefield, United Kingdom Project People Full timeService Desk Agent PAYE TEMP - 40 hours - Monday - Friday - 1 Weekend in 4. As a Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** **Works under supervision, supporting...
-
Service Desk Agent
6 months ago
Wakefield, United Kingdom Fujitsu Full time**Service Desk Agent** **Location: Wakefield** Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term...
-
Service Desk Agent
7 months ago
Wakefield, United Kingdom Project People Full timeAre you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to...
-
1st Line IT Service Desk Agent
7 months ago
Wakefield, United Kingdom Project People Full timeService Desk Agent Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...
-
IT Helpdesk Desk Agent
7 months ago
Wakefield, United Kingdom Project People Full timeService Desk Agent Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking...
-
Service Desk Agent
7 months ago
Wakefield, United Kingdom Project People Full timeAs the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries related to a single...
-
Service Desk Agent
7 months ago
Wakefield, United Kingdom Project People Full timeAs the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries related to a single...
-
Service Desk Agent
6 months ago
Wakefield, United Kingdom Project People Full timeAs the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries related to a single...
-
Helpdesk Agent
7 months ago
Wakefield, United Kingdom Project People Full timeHelp Desk Agent PAYE TEMP - 40 hours - Monday - Friday - 1 Weekend in 4. As a Help Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** **Works under supervision, supporting...
-
Service Desk Manager
5 hours ago
Wakefield, United Kingdom Xpertise Recruitment Ltd Full time**IT Service Desk Manager - Wakefield - £47.5k - Gaming** **Service Desk | KPI's | Performance Management | ITIL | ServiceNow** **Salary**:£47,500 **Location: Wakefield (Occasional travel to other offices)** Are you an experienced Service Desk Manager, looking for a new challenge in your career? Do you have demonstrable experience in leading,...
-
Service Desk Operator
7 months ago
Wakefield, United Kingdom Mitie Full time**Customer Service Desk Advisor (Shift working)**: **Position Overview** To effectively operate the Helpdesk and associated communication systems. Delivering a professional, efficient and customer-orientated service as part of West Yorkshire Police PFI contract. To log service requests and communicate these requirements to IFM staff. **Responsibilities** -...
-
Service Desk Agent
3 months ago
Wakefield, Wakefield, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Wakefield, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
IT Service Desk Support
5 days ago
Wakefield, United Kingdom 2 Sisters Food Group Full timeIT Service Desk SupportLocation: Wakefield, West YorkshireSalary: Competitive + BenefitsAbout UsJoin 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categories, including popular...
-
IT Service Desk Support
2 months ago
Wakefield, United Kingdom CV-Library Full timeIT Service Desk Support Location: Wakefield, West Yorkshire Salary: Competitive + Benefits About Us Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. This is an exciting opportunity for an individual that's eager to launch...
-
IT Service Desk Support
6 days ago
Wakefield, United Kingdom CV-Library Full timeIT Service Desk Support Location: Wakefield, West Yorkshire Salary: Competitive + Benefits About Us Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categories,...
-
Technical Support Agent
2 weeks ago
Wakefield, Wakefield, United Kingdom Austin Fraser Full timeTechnical Support Agent - IT Services Job DescriptionWe offer a competitive salary of £12 per hour in Wakefield for our Technical Support Agent position. As a key member of our 1st line support team, you will provide top-notch customer service while resolving technical issues.About the Team:We are a dynamic team seeking a highly skilled Technical Support...
-
Estate Agent
6 months ago
Wakefield, United Kingdom Connells Group Full timeAt **William H Brown**, part of the Connells Group, we’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in** Wakefield**. OTE- £30,000 - Uncapped Commission - Career Progression **A quick look at the role** In this role you will be helping people find their...