Rental Income Support Officer

2 weeks ago


London, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Rental Income Support Officer - Hybrid - Temp - £21.10 per hour**
London Local Authority is seeking an experienced Rental Income Support Officer to join their team in Hammersmith.

**This is a temporary role to start ASAP until the end of June initially and will pay £21.10 per hour PAYE.**

**This is a hybrid role and will also include visiting residents when required.**

The Rental Income Support Officer will manage a patch of properties that requires responsibility for maximising rental income. Operate in a commercial environment to ensure that alongside maximising income, brilliant customer care is provided with the outcomes including contributing to increasing resident satisfaction and sustaining tenancies.
The ideal Rental Income Support Officer will have the following knowledge, skills and experience:

- Experience of income management in a social housing environment and of dealing successfully with the challenges to which this can give rise.- Experience with Northgate and Rent Sense- A comprehensive understanding and knowledge of housing and other relevant legislation, the regulatory framework which governs housing, associated case law, Welfare Reforms and the court pre-action protocol.- A comprehensive understanding and knowledge of welfare benefits policy and legislation.- Experience of making sustainable arrangements for residents to repay rent arrears.- Experience of using and maintaining financial records and IT systems and of producing and reporting on management information.- Experience of working in an environment requiring the delivery of outstanding customer service and of effectively dealing with customers face-to-face.- A housing qualification would be an advantage but is not essential.ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED.


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