Data Retrieval Technician

3 weeks ago


Cardiff, United Kingdom red recruitment Full time

Data Retrieval Technician - Utilities Company - Cardiff Gate

Permanent Position - £20,500 - £24,000 per annum - Hybrid working

Red Recruitment have partnered with a forward thinking, progressive energy provider on their latest Data Retrieval Technician vacancy in Cardiff. This is a permanent position with excellent benefits including a mixture of office and home working, 25 daysholidays as well as mental and physical wellbeing schemes amongst others.

Data Retrieval Technician Duties;
- Working closely with engineers, following the meter commissioning process and ensuring work is complete whilst maintaining high-quality standards
- Ensuring the timely and accurate retrieval of data from meters
- Identifying and resolving data inconsistencies
- Identifying sites that are in fault status and troubleshooting to resolve remotely where possible
- Coordinate with planning teams, where remote fixes are not possible, to arrange for engineers to visit site
- Responsible for ensuring the Data Retrieval system is maintained through proactive management of the system
- Establishing good working relationships with Clients/Energy Suppliers and Service Providers
- Prioritising work load in line with customer requirements
- Resolving internal and external queries from clients and responding in a timely and professional manner
- Producing internal and external customer reports ensuring the data is complete and accurate
- Providing a high level of customer service
- Developing, documenting and implementing new procedures to support business progression and growth

Data Retrieval Technician Skills;
- Previous experience with analysing large amounts of data
- Strong administrative skills
- Excellent attention to detail
- Proficient with Microsoft Office suite
- Utilities industry knowledge (desirable)

Job title: Data Retrieval Technician

Location: Cardiff Gate

**Salary**: £20,500 - £24,000 per annum

Contract: Permanent

Hours: 37.5 Hours a week (8.30am - 5pm)

Red Recruitment (Agency) #REDBS



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