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Building Safety and Compliance Admin Support Officer

4 months ago

Salford, United Kingdom Salix Homes Full time

Job reference
- REQ0625

Date posted
- 26/01/2024

Application closing date
- 11/02/2024

Location

Salary
- Up to £26,421

Package

Contractual hours
- 36

Basis
- Full time

Job description

A fantastic opportunity has arisen for a Building Safety and Compliance Admin Support Officer to join our successful team at Salix Homes. We are looking for an approachable, motivated, enthusiastic individual who can assist with ensuring high levels of communication and delivering market leading levels of customer satisfaction whilst providing our customers with the assurance of home safety. This is a varied and exciting opportunity, reporting to the Strategic Building Safety and Compliance Manager to support our organisation to make a real and positive difference for our customers.

**The role - What I’ll be doing**
- Extracting data/raising reports from data management system.
- Ability to comminate and liaise with external stakeholders/contractors.
- Ensure GDPR protocols are always maintained to avoid serious breaches of information.
- Liaising with customers and provide exemplary customer service.
- To work closely with customers to Improve access levels.
- Monitoring internal mailbox and CRM system.
- Able to Deliver outcomes to customers on agreed works.
- Collaborating with other teams to achieve a successful outcome.
- Dealing with various legislative/compliance data and databases

**What we’re looking for**
- Demonstrate forward/proactive thinking.
- Show enthusiasm and be team player.
- Able to adapt to changing work demands.
- Confident of dealing with a variety of customers.
- Able to deliver concise and accurate data.
- Must be motivated and able to use own initiative.
- Demonstrate excellent communication skills, both written and verbal.
- Be able to demonstrate excellent IT skills.
- Possess excellent analytical skills.
- Ability to comminate and liaise with external stakeholders/contractors.
- passionate about providing customer care.

**What we offer as a company**
- Annual Salary of up to £26,421
- (Hybrid Working - a minimum of 3 days working in the office
- Up to 34 day’s holiday + bank holidays
- Flexi Time
- Flexible Working and Family friendly policies
- Generous Defined Contribution Pension Scheme
- Life Assurance worth 3 x annual salary
- Health Cash Plan which also provides a range of discounts including discounted gym membership
- An inclusive and positive colleague culture
- Accredited Good Employment Charter employer

Salix Homes are proud to have been awarded membership to the **Greater Manchester Good Employment Charter** and we will constantly strive to improve working conditions for our colleagues

We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.