Contract Support

7 months ago


Macclesfield, United Kingdom Equans Full time

**Requisition ID**: 54150

**Domain**: Support Services/Customer Services and Administration

**Contract type**: Permanent

**Schedule**: Full-Time

**EQUANS is looking for a Contract Support to join our team at Alderley Park on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package.**

You will provide the Account with structured contract business delivery capability through the creation of an expert team and the development of key relationships, robust systems and processes. Key in delivering Facility Management excellence within the client and end user environment.

**What will you deliver?**
- Interface with multiple internal and external stakeholders in the administration of relevant business and contract processes
- Support the account management team in ensuring the service agreement is delivered at all times to a high level
- Support business improvement projects/initiatives
- Effectively manage the process for administering attendance, sickness, absences and annual leave for staff via the appropriate Business Systems (SAP)
- Supporting the account management team by administering the system for the recruitment of new staff for direct employees
- Administer the process for the onboarding and vetting (to BS7858) for all new starters, Temporary Workers and sub-contractors
- Support in the administration payroll, medical certificates, starter and leaver information
- Administration of the SHEQ process and system (AIMS) to ensure HSEQ contractual requirements and adherence to H&S policies and procedures
- Attend and administer KPI/SLA performance meetings with client and with subcontract providers (Security/Catering/ TFM contractors)
- Administration of process for quotes for ad-hoc service requests
- Support Account Director in the production of Client Monthly/quarterly reports. Recorder duties at contract review meetings
- Assist the Help Desk and Managers with ensuring site jobs are closed in a timely manner
- Timesheets - reconciliation with chargeable invoicing and liaising with Payroll and management in dealing with queries.

**What can we offer you?**

On offer is a competitive salary and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app.

**Who are we looking for?**
- Understanding of FM business or similar environment
- Able to work as part of a team and interact with Client and Suppliers
- Excellent time management skills, able to work to deadlines
- Working knowledge of MS Office including Excel and Outlook
- Experience in using Planon or similar CAFM system
- Experience in using business finance and administration systems such as SAP, Oracle, Coupa
- Previous experience working in a high-end, fast paced environment.

This role includes a Basic DBS check and BS7858 vetting standards therefore ability to pass is essential.

**Who are we?**

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

**What’s next?**
- At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network._
- For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able


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