Customer Service Agent

5 days ago


Cardiff Bay, United Kingdom Amour Recruitment Full time

_Are you customer focused with a passion for providing excellent customer service?_
- Do you have experience within a contact center-based role?_
- Do you have excellent data entry skills with the ability to manage and prioritize your own workload?_

Amour Recruitment are working with an insurance business who provide broker support with their General Insurance businesses. Who are looking for an experienced Customer Service Agent to Join them on a 12-month Fixed Term Contract.

Job Title: Customer Service Agent.

Location: Hybrid (3 days in office 2 days working from home)

**Salary**: £22,500

Hours: Monday-Friday 37.5 hours

**Role Purpose**:
The purpose of your role as a Customer Service Agent will be to deliver excellent service to all internal and external customers. As the first point of contact for all customer queries you will have a comprehensive knowledge of insurance and be able to assist customers in a timely manner.

**Ideal Skills and Experience**
- Experience within a Customer Service Contact center-based role.
- Excellent Data entry skills.
- Have Demonstratable experience within General insurance.
- Ability to manage own workload prioritize and meet deadlines.
- Excellent attention to detail.
- Excellent Verbal and written skills.
- Approachable and receptive of feedback.

Amour Recruitment have three dedicated divisions, to include Office & Professional, Technical & Engineering and Industrial & Driving.

If you're looking for a new opportunity, one of our experienced consultants will be happy to have a confidential conversation with you and give you more details on this role or any of our other vacancies.

INDPERM

**Job Types**: Full-time, Fixed term contract

**Salary**: £22,500.00 per year

**Benefits**:

- Free parking
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- customer service: 1 year (required)

Work Location: Hybrid remote in Cardiff Bay

Reference ID: LSSICS



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