Customer Service Agent

3 months ago

Cardiff, United Kingdom Net Recruit Full time

**Your Company**:
An established insurance business is collaborating with the team at NET Recruit to help fill a Customer Service Agent position, which has become available in the Cardiff area. With customer satisfaction at the top of their priorities, this business has seen a significant amount of success in recent years, leading to an excellent expansion plan and the intention of continuing this success into the next few years by not only growing their offerings but ensuring they have the human infrastructure to support their clients and continue delivering the high levels of satisfaction that has now been expected of them.

This role will sit in the heart of the business and the position holder will act as the main bridging point between the company and its customer base. It is of the up most importance that the position holder has a fantastic attitude, an ambitious and proactive attitude and ensure that they are focussed on delivering the very best customer service possible at all times. Potentially the position holder may be dealing with some complex issues, however this will only add to the dynamic and varied nature of this role.

**Your Role and Responsibilities**:

- While in this position your duties may include but are not limited to:_
- Acting as a key point of contact and the first touch point for customers to handle their queries
- Proactively seeking solutions that address customer concerns, ensuring that both the customer and business will be satisfied with the proposed solutions
- Striving to solve customer queries and escalating those that cannot be handled via the correct routes
- Supporting the wider team where it is needed

**What you will need to Apply**:
**What you will get in Return**:
The company are offering the successful applicant a starting salary of up to £28,000 depending on previous experience, specifically that relevant to the role. Additionally, they are providing a strong supporting package which will include a generous holiday allowance, with additional days able to be bought or sold, a market rate pension contribution and plenty of further rewards including employee assistance programs, health plans, life assurance, savings on company product offerings and other wide third party discounts.

As well as this, the company have suggested this role could be worked in a hybrid capacity once probation has been successfully passed. Alongside this, there will be the option for work related bonuses, and extra bonus schemes depending on call quality.

While in this position, you will also have access to excellent market leading training to further your knowledge, which will help you to not only succeed within the role but also develop further and this will also be supplemented by good internal opportunities for career growth both within the team and cross-functional. You will be surrounded by ambitious like-minded people and supportive managers who will facilitate your growth and developmental journey.

To enquire further about this exciting role, please reach out to:
**Shauna Murphy - Talent Acquisition Specialist**

**M**: 07548 767023

  • Customer Service Agent

    3 months ago

    Cardiff, United Kingdom Auxillis Full time

    **Salary**: £24,684 pa + bonus up to £1,850 pa OTE **Weekly Hours**: 42.5 hours / week plus working 1 in 4 Saturdays **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent in Cardiff**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are...

  • Customer Service Agent

    3 months ago

    Cardiff, United Kingdom Recruitment Fox Ltd Full time

    **Job Title: Customer Service Agent** **Location: Cardiff (Hybrid)** **Salary: £22,500 plus a host of great benefits!** **About the Company**: Our client, a key player and real family in the insurance industry. Be a part of a team that fosters clarity in communications and supports continuous learning. They embody values that drive their commitment to...

  • Customer Service Agent

    4 months ago

    Cardiff, United Kingdom Auxillis Full time

    **Salary**: £25,351.93 + bonus up to £1,850 pa **Weekly Hours**: 42.5 hours / week **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we need them to be, when we need them to be...

  • Customer Services Agent

    3 months ago

    Cardiff, United Kingdom Breedon Group plc Full time

    **Description**: About Breedon Group: Breedon Group plc is a leading vertically-integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a...

  • Customer Service Agent

    4 months ago

    Cardiff, United Kingdom Equiniti Full time

    Management Level I Customer Service Agent Hybrid/Cardiff based Fixed Term Contract (3-6 months) This exciting new role will help with the build of our new mortgage centre in Cardiff for the Homes England servicing function. Based in our Cardiff city centre offices, this role will help build our customer service department along with the customer...

  • Customer Service Agent

    3 months ago

    Cardiff, United Kingdom Equiniti Full time

    Management Level H **Customer Service Agent** **Hybrid working / Cardiff based** **Excellent benefits** **Full-Time** **This exciting new role supports our new mortgage centre in Cardiff for the Homes England servicing function.** Based in our Cardiff city centre offices, this role will help build our customer service department along with the...

  • Customer Sales Agent

    3 months ago

    Cardiff, United Kingdom Yolk Recruitment Full time

    **Customer Sales Agent - 2 months - CardiffImmediate start** Yolk Recruitment have teamed up with an insurance company who are looking for a strong communicator and rapport builder to complement their team **What you will be doing: - ** The ideal Customer Sales Agent will be: - dealing with potential customers - logging call details on the in-house...

  • Service Delivery Agent

    18 hours ago

    Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full time

    Job Title: Service Delivery AgentJob Summary:We are seeking a highly organized and detail-oriented Service Delivery Agent to join our team at Thrifty Car & Van Rental. As a Service Delivery Agent, you will be responsible for ensuring all vehicles are thoroughly cleaned and inspected throughout the workday.Key Responsibilities:Deliver and collect vehicles...

  • Service Delivery Agent

    20 hours ago

    Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full time

    Job Title: Service Delivery AgentJob Summary:We are seeking a highly organized and detail-oriented Service Delivery Agent to join our team at Thrifty Car & Van Rental. As a Service Delivery Agent, you will be responsible for ensuring all vehicles are thoroughly cleaned and inspected throughout the workday.Key Responsibilities:Deliver and collect vehicles...

  • Vulnerable Customer Service Agent

    3 months ago

    Cardiff, United Kingdom Sonex Financial Full time

    **Vulnerable Customer Service Agent** **_Do you want to join a growing, National Award-winning company? _** **_Can you answer yes to the following?_** - I have a can-do attitude - I’m passionate about delivering excellent customer service - I love the idea of being able to help people - I'm full of enthusiasm, drive, and ideas - I can complete a task...

  • Service Delivery Agent

    1 week ago

    Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full time

    Job Title: Service Delivery AgentLocation: CardiffHours: Zero HourSalary: £11.44Benefits:Company pension schemeEmployee discount schemeFunded Summer and Christmas eventsCycle to work schemesDiscounted car hire ratesFriendly and supportive working environmentRole Overview:As a Service Delivery Agent, you will be responsible for ensuring all vehicles are...

  • Service Delivery Agent

    1 week ago

    Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full time

    Job Title: Service Delivery AgentLocation: CardiffHours: Zero HourSalary: £11.44Benefits:Company pension schemeEmployee discount schemeFunded Summer and Christmas eventsCycle to work schemesDiscounted car hire ratesFriendly and supportive working environmentRole Overview:As a Service Delivery Agent, you will be responsible for ensuring all vehicles are...

  • Service Delivery Agent

    2 weeks ago

    Cardiff, United Kingdom Thrifty Car & Van Rental Full time

    Job Title: Service Delivery AgentLocation: CardiffHours: Zero HourSalary: £11.44Benefits:Company pension schemeEmployee discount schemeFunded Summer and Christmas eventsCycle to work schemesDiscounted car hire ratesFriendly and supportive working environmentRole Overview:As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and...

  • Service Delivery Agent

    2 weeks ago

    Cardiff, United Kingdom Thrifty Car & Van Rental Full time

    Job Title: Service Delivery AgentLocation: CardiffHours: Zero HourSalary: £11.44Benefits:Company pension schemeEmployee discount schemeFunded Summer and Christmas eventsCycle to work schemesDiscounted car hire ratesFriendly and supportive working environmentRole Overview:As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and...

  • Estate Agent

    4 months ago

    Cardiff, United Kingdom Connells Group Full time

    At **Peter Alan**, part of the Connells Group, we’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in** Aberdare**. Competitive Salary - Uncapped Commission - Career Progression **A quick look at the role** In this role you will be helping people find their...

  • Customer Service

    3 months ago

    Cardiff, United Kingdom Spicerhaart Full time

    Overview Embark on an exciting journey with the UK's leading independent property services group as a dynamic Property Manager in Cardiff! Experience the thrill of diverse challenges every day, playing a pivotal role in delivering outstanding service to landlords and tenants alike. Dive into a career where resilience is valued, and be part of an...

  • Service Delivery Agent

    7 days ago

    Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full time

    Job Title: Service Delivery AgentYou could be the ideal candidate for this role if you have a passion for delivering exceptional customer service and ensuring the highest standards of vehicle maintenance.Key Responsibilities:Deliver and collect vehicles from various locationsConduct thorough inspections to identify any pre- and post-rental damagePerform...

  • Service Delivery Agent

    7 days ago

    Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full time

    Job Title: Service Delivery AgentYou could be the ideal candidate for this role if you have a passion for delivering exceptional customer service and ensuring the highest standards of vehicle maintenance.Key Responsibilities:Deliver and collect vehicles from various locationsConduct thorough inspections to identify any pre- and post-rental damagePerform...

  • Multi Drop Delivery Driver

    3 months ago

    Cardiff, United Kingdom Driver Agent Full time

    **IMMEDIATE START!** **DAILY PAYMENTS!** (No CV or delivery experience required!) **Driver Agent** is actively recruiting on behalf on **UKE Multi Drop** for full-time self-employed multi drop delivery drivers, delivering packages and great Customer experience all over the UK **UKE Multi Drop** prides itself on providing a first class service throughout...

  • Trainee Estate Agent

    3 months ago

    Cardiff, United Kingdom Connells Group Full time

    Uncapped Commission - Career Progression At **Peter Alan**, Wales' largest estate agency and part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Whitchruch**. The **Trainee Estate Agent **is an entry level role where you will...