Multi-skilled Operative

3 months ago

Stourbridge, United Kingdom Camphill Village Trust Full time

**About us**

The Trust owns and manages a unique and complex portfolio of over 350 properties and other assets including, but not exclusively:

- Residential accommodation
- A mansion house
- Working farms and smallholdings
- Offices
- Workshops (Woodwork, Pottery, Craft, Art etc.)
- Cafes, creamery, post office
- Other service user support facilities

**Location & Travel**

**Stourbridge**

Based in the busy town of Stourbridge fifteen miles west of Birmingham we own a number of properties. Most are one bedroomed self-contained flats or bedsits. We also have some two-bedroomed flats and some houses where the people we support choose to live together.

Over the years, the community has grown considerably, and now includes; Ashfield Social Farm & Garden, a five-acre plot on the edge of the town providing day opportunities; Ashfield House, the Trust’s only residential care home for adults with complex needs, and we still provide supported living/floating support to many people who live independently in our properties across the locality.

You may on occasions, and in necessary circumstances, be called upon to undertake work in other locations.

**Duties & Responsibilities**

Working as part of the PALS team at our Delrow Community (Watford), you will be providing a high-quality general repairs service in various properties and the wider repairs and servicing team as required.

Your duties and responsibilities will include:

- Diagnose and undertake maintenance and repair work to achieve right first time and outstanding customer service.
- Contribute to the financial viability of the responsive repairs service by ensuring all work is correctly recorded
- Maintain an effective channel of communication with your Line Manager and management.
- Adopt a flexible approach to work, undertaking and promoting work within a Multi Skilled environment to avoid duplication and follow-on work being passed to other front-line staff.
- Responsible for your own health and safety and the safety of others as indicated in the company Health and Safety Policy. This will include complying with safe methods of work, use equipment safely, and contribute to risk assessments, use of PPE and reporting of incidents and accidents.
- Contribute to the development of a core range of materials, consumables and individual stocks to meet the demand of the responsive maintenance service.
- Adopt a flexible responsive maintenance service between the core working hours. You will be required to start and finish work at properties owned or managed by the Trust.
- Provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers.
- Work as part of the wider maintenance team to provide an effective and efficient service to the client.
- Undertake development activities as necessary and appropriate to the role.
- Undertake all duties in accordance with all Trust policies and work towards their continuing development and implementation.

**Person specification**

**Knowledge & Experience**
- Previous experience of working in a similar role
- Good working knowledge of general property maintenance
- Knowledge of health and safety legislation and requirements
- An awareness of the needs of people who use our services

**_ Competencies _**
- Effective communication skills
- Flexibility with regards to working unsociable and additional hours as necessary
- Flexibility to travel if required
- Ability to forward plan
- Be supportive of Camphill Village Trust values.

**Qualifications and Licences**
- Full, clean driving licence
- Satisfactory standard DBS check (we will complete this)

**Key Employment Terms**:

- Salary £26,000
- Location: Stourbridge
- 25 days annual leave statutory plus bank holidays
- 45p per mile for all work journeys is provided (not including travel to the office).
- Sick pay entitlement after 1 month.
- Standard auto-enrolment pension scheme, with the option to contribute 10% of gross salary for a 6% contribution by the employer.
- An opportunity to ‘cash in’ one week leave a year.
- Employee assistance scheme that is also available to your immediate family.
- Death in Service benefits: payments made to your beneficiaries should the unthinkable happen.
- Once you join us, you'll be eligible to benefit from "Charity Discounts" where you can enjoy reductions from lots of differing retailers and service providers.

As a national charity and not-for-profit organisation, Camphill Village Trust brings over 65 years of experience, knowledge, and passion to supporting people with learning disabilities, autism, mental health challenges, and complex needs.

**Phone**:03316 308282

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