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Team Supervisor

2 months ago

Stourbridge, Dudley, United Kingdom The Midcounties Co-operative Full time

About the Team Supervisor Role:

As a Team Supervisor at The Midcounties Co-operative, your primary objective is to offer direction and assistance to management, ensuring that the team effectively meets their objectives. You will play a crucial role in boosting sales, fostering customer loyalty, and achieving store goals.

Key Responsibilities:

  • Promote outstanding customer service
  • Inspire and support the team through effective leadership
  • Equitably assign tasks
  • Analyze store performance against financial benchmarks
  • Exhibit strong product knowledge to aid customers with their inquiries
  • Handle customer complaints with professionalism
  • Participate in community initiatives and support local organizations
Further details regarding Team Supervisor responsibilities can be found in the attached Job Description document.

Work shifts may include evenings and weekends, but we value your personal time with rota availability provided four weeks in advance, allowing you to plan your days off with confidence.

Your application will be reviewed promptly, and if it meets our criteria, our recruitment team will reach out for a friendly conversation to learn more about you.

The next step involves an in-person interview with a Store Manager, giving you the chance to demonstrate your skills and potentially receive a job offer on the same day.

What We Seek in a Candidate:

Requirements:
  • Customer-oriented with a dedication to providing exceptional store experiences
  • Innate ability to engage and communicate effectively with customers and team members
  • Enthusiasm and resilience to support colleagues during challenging times
  • Flexible availability for various shifts, including days, evenings, and weekends
  • Confidence, approachability, and a warm demeanor
  • Prior supervisory experience is advantageous