Care Team Leader

3 days ago


Stourbridge, Dudley, United Kingdom Helping Hands Full time
About the Role

We are seeking a highly skilled and experienced Field Care Supervisor to join our team at Helping Hands. As a key member of our care team, you will play a vital role in supporting the development and growth of our care assistants.

Your primary responsibility will be to ensure that our care assistants receive the highest standard of training and support, enabling them to provide exceptional care to our customers. You will work closely with the office team to ensure compliance with regulatory requirements and provide coaching and guidance to new care assistants.

Main Responsibilities
  • Develop and implement training programs for care assistants
  • Conduct regular audits and compliance checks
  • Provide coaching and support to new care assistants
  • Meet with customers to review care plans and ensure their needs are met
  • Conduct risk assessments and implement safety protocols
What We Offer

As a Field Care Supervisor with Helping Hands, you will enjoy a range of benefits, including:

  • 23 days annual leave + Bank Holidays
  • Eligibility to apply for a Blue Light Card
  • Employee Assistance Programme

We are proud to be recognized as one of the UK's Best Places to Work, and we are committed to providing a supportive and inclusive work environment for all our employees.



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