Customer Account Executive

3 weeks ago


Pontyclun, United Kingdom The Royal Mint Full time

**Customer Account Executive - Collector Services**

**£21,232 base salary + bonus OTE £25,432 / max earning potential is £34,432**

**Your role with us**:
To contact existing and new customers with the objective of generating sales on historic coin and collectable products, whilst building relationships with customers of high potential value. Reporting to the Collector Services Sales Manager, your focus will be on outbound telesales within the business-to-customer sector, with the knowledge and flexibility to handle incoming calls as business needs dictate.

**We are looking for people who have**:

- The tenacity to drive high performance levels in a sales driven environment
- Excellent oral, aural and written communication skills
- Proven ability to prioritise workloads and achieve team targets
- Exceptional customer service skills

**We are looking for people who are**:

- Positive, friendly and treats everyone with respect
- able to work in a structured way, following key principles and enabling the sharing of workload
- Professional and confident in the working environment
- Able to react to change in a positive way

**More information and employee benefits**:

- Working within a flexible hybrid-working model (optional), a blend of home working and an office presence two / three days a week
- Supportive and sponsored professional development opportunities + reimbursement of professional membership fees
- 25 days holiday + bank holidays
- Generous Pension Scheme - with the ability to adjust your contribution amount
- Automatic enrolment to The Royal Mint’s Life Assurance Scheme
- Access to free onsite car parking and canteen proudly serving Costa Coffee
- Access to various salary sacrifice schemes e.g. Technology, Cycle to work, Pendragon Car Leasing Scheme
- Automatic access to our Hapi App offering retail and leisure discounts, and employee assistance/wellbeing programme in partnership with Health Assured
- Ability to join and use our onsite gym, which is run by employees within The Royal Mint + access to onsite occupational health support and physio
- Opportunities to get involved in supporting our chosen charity and paid time to take part in volunteering via our ‘Give a Day’ incentive

**Job Types**: Full-time, Permanent

**Salary**: £21,232.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Profit sharing
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Pontyclun: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Pontyclun

Application deadline: 06/07/2023
Reference ID: RM527



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