Customer Support Representative

2 weeks ago


Maidstone, United Kingdom Reed Business Support Full time

Reed have partnered with a well established global technology company who are looking to expand and grow their client service support team.

The day to day duties of the client support representative:

- Respond to first level customer inquiries about Security Service products.
- Troubleshoot certificate products on various operating systems, devices, and software.
- Actively support achievement of team goals, objectives and compliance with contractual service level agreements (SLA) by ensuring all customer inquiries are responded to in a timely manner.
- Achieve and maintain high levels of customer satisfaction
- Previous customer service skills and work experience
- Degree in computer science or IT is preferred not essential
- Previous work within a technology / IT company is preferred not essential.

Extras:

- Full time permanent role
- Hybrid working 2/3 office and home split
- Due to the trusted nature of our business, you will be required to undertake identity and background checks, including criminal record checks and qualifications.
- £20000 starting salary
- Lots of career development and growth
- Profitability scheme
- Group income protection
- Health insurance
- Life insurance



  • Maidstone, United Kingdom Reed Business Support Full time

    Reed have partnered with a well established global technology company who are looking to expand and grow their client service support team across Europe. The day to day duties of the client support representative: - Respond to first level customer inquiries about Security Service products. - Troubleshoot certificate products on various operating systems,...


  • Maidstone, United Kingdom Reed Business Support Full time

    I am working with a technology company based in Maidstone who are looking for a German speaker to join their client services team. The German speaking customer service trainee will join a well established hard working multi lingual team. The day to day duties of the German speaking Customer Service Trainee will include: - Verify customer identity for...


  • Maidstone, United Kingdom SLS Recruitment Full time

    Our client is currently recruiting for sales and customer service roles due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication,flexibility and a can-do attitude. **The question is - would you enjoy representing clients in a...


  • Maidstone, United Kingdom NSP Cases Full time

    **Technical Sales Representative** NSP Cases are looking to expand our sales and customer relations team. We manufacture cases for a wide range of industries, such as Audio Visual, TV & Film, Specialist Packaging and Motorsport. You would need to be technically proficient in one of the above industries, or have previous experience that could be easily...

  • IT Support Analyst

    Found in: Talent UK C2 - 1 week ago


    Maidstone, United Kingdom KHR - Recruitment Specialists Full time

    Role: IT Support AnalystLocation:Maidstone, Kent Competitive + Company Bonus &Benefits Hours: Monday to Friday 8:30 am until 4:30 pm(37.5 Hours)Our client, a leadinginternational manufacturer, is currently recruiting an experiencedIT Support Analyst to join their site in Maidstone. This is anexciting opportunity to join a growing IT supportteam.As an IT...

  • Service Delivery Assistant

    Found in: Talent UK C2 - 3 weeks ago


    Maidstone, United Kingdom Victim Support Full time

    Service Delivery Assistant We have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work...

  • Operations Support

    1 week ago


    Maidstone, United Kingdom Primark Full time

    **OPERATIONS SUPPORT** Location: Primark Maidstone **Salary**: £9.66-£10.00 Employment Type: Permanent Job type: Part Time Contracted hours: 20 Working pattern: Varied shifts including mornings; afternoons; evenings and weekends - all will be discussed at interview We’re Primark - one of the biggest names in fashion retail with over 400 globally and...


  • Maidstone, United Kingdom Huntress Full time

    Customer Service Administrator £22-25,000 **Responsibilities**: - Efficiently working with internal systems and maintaining accurate records on the databases - Processing any amendments, and changing details on the system - Deal with internal and external enquiries - Providing general admin support to the team - Ability and commitment to deliver...


  • Maidstone, United Kingdom Hunterwell Recruitment Ltd Full time

    As an experienced New Homes Customer Service Coordinator, it’ll be no surprise that something’s gone wrong, but you’ll understand, it’s the way you deal with the customer that counts! That’s why I'm keen to speak to Customer Service Coordinators who pride themselves on delivering exceptional customer service. Who can put themselves in the...


  • Maidstone, United Kingdom Hunterwell Recruitment Ltd Full time

    As a Customer Service Coordinator, it’ll be no surprise that something’s gone wrong, but you’ll understand, it’s the way you deal with the customer that counts! That’s why I'm keen to speak to Customer Service Coordinators who pride themselves on delivering exceptional customer service. Who can put themselves in the customers’ shoes and deliver...


  • Maidstone, United Kingdom Kent County Council Full time

    Advert **Purpose of the Job**: The post will provide a range of project support roles for a professional multi-agency team responsible for the co-ordination of multi-agency planning and preparation work across the Kent Resilience Forum, in accordance with the Civil Contingencies Act and other relevant legislation and regulations. This role will also support...


  • Maidstone, United Kingdom Inspired Villages Full time

    We’re driven by our purpose to build real communities, which enhance the lives of our residents every single day. We are seeking a **Customer Relations Adviser** to support our sales team. After six years of phenomenal growth and numerous awards, we are backed by a joint venture partnership between Legal & General PLC and NatWest Group Pension Trustee...


  • Maidstone, United Kingdom Kent County Council Full time

    Advert We currently have an exciting job opportunity for a Operational Support Coordinator to join our collaborative, supportive and customer-focused programme. The role is fixed-term until 31st March 2025 and will support the Digital Inclusion & Capabilities workstream (Digital Kent) within Financial Hardship Programme, with opportunity to support other...


  • Maidstone, United Kingdom Kent County Council Full time

    Advert We are looking for four Customer Feedback Advisors to respond to enquiries and complaints relating to Growth, Environment and Transportation. You will be working as part of a feedback team in a fast-paced environment, providing professional support to the organisation. The role includes managing a caseload of complaints and enquiries to ensure they...


  • Maidstone, United Kingdom Premier Work Support Full time

    The position is multi-faceted one and you will be working Monday to Friday, 42.5 hours per week, 8.00am - 5.00pm. **Duties include**: - Seeing in costumer's vehicles for Tow Bar fittings, checking the cars condition & talking through work to be carried out. - Dealing with vehicle equipment hire, checking ID seeing the equipment out and checking it back in...

  • Customer Services Coordinator Level 2

    Found in: Talent UK C2 - 2 weeks ago


    Maidstone, United Kingdom Redrow Full time

    Summary The Customer Services Coordinator will deliver first class service to our customers throughout the customer services process. They will assist the Customer Services Manager and Head of Customer Service in managing the department to provide a high quality service to our customers; safely, professionally and within agreed or reasonable...


  • Maidstone, United Kingdom Adecco Full time

    **Business Support Administrator** **21,000k - 23,000k depending on experience** **Mon-Fri 9-5** **Maidstone** **Job Summary**: **Your role will be scheduling projects for engineers. This will involve processing job packs, checking time sheets recording, company vehicles details and making sure jobs are run in a timely manner. excellent organisation...

  • Project Support

    1 day ago


    Maidstone, United Kingdom Kent County Council Full time

    Advert **2x Permanent Full-time positions** **The challenge** Social care and health services across Kent face several significant challenges in the years ahead, as the population is living longer and with more complex needs; increasing demand on the health and care sector. We are committed to maintaining and improving high quality services, despite...


  • Maidstone, United Kingdom Reed Business Support Full time

    Do you have publishing sales experience? Are you looking to be part of a high performing culture? Are you money motivated? If yes to all then please see below! I am working with a high performing media publishing company in Maidstone who are looking to continue their growth and development within their successful sales team. They are looking to hire a...


  • Maidstone, United Kingdom Kent Fire & Rescue Service Full time

    **Kent Fire and Rescue Service (KFRS) **has an exciting opportunity available for an **Application Support Officer **to join our team in **Maidstone. **You will join us on a **full-time, permanent basis, **and in return you will receive a competitive salary of **£33,101 - £37,583 per annum.** **Being a part of Kent Fire and Rescue Service** Everyone is...