Customer Service Coordinator

2 weeks ago


Maidstone, United Kingdom Hunterwell Recruitment Ltd Full time

As an experienced New Homes Customer Service Coordinator, it’ll be no surprise that something’s gone wrong, but you’ll understand, it’s the way you deal with the customer that counts

That’s why I'm keen to speak to Customer Service Coordinators who pride themselves on delivering exceptional customer service. Who can put themselves in the customers’ shoes and deliver the same level of service they would expect as a customer. A person who gets job satisfaction from finding a positive resolution to a problem.

In this role, you’ll be responsible for coordinating repair works in new homes, involving the identification of the issue, scheduling of works and communicating with the customers, contractors, and wider Customer Service team throughout the warranty period.

You’ll already be working in the new homes sector or perhaps for a housing association so be able to hit the ground running, you’ll be a clear and concise communicator, work to a high standard, have a good level of accuracy, be very organised, able to prioritise - you get the picture.

What’s in it for you; you’ll be joining a Developer who also prides themselves on delivering quality, who offer a collaborative working environment and who actively supports personal development.

If you’re comfortable in your current role and feeling a bit stale, this is an exciting opportunity to take on a fresh challenge and make a significant contribution to the business and positive impact on your career as they have steady growth plans over the next 2 to 3 years.

Sound like you? Contact me today for an initial conversation.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- new homes or housing association repairs: 1 year (required)

Work Location: One location

Reference ID: HW/2123



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