Customer Service Advisor

4 weeks ago


Maidstone, United Kingdom New Appointments Group Full time

We are looking for a Customer Service Advisor to join one of our clients in Maidstone. You will be the first point of contact providing an excellent service. You will speak to a wide range of customers with different needs and are required to risk assess each one and book in visits within the agreed timeframes.

  • You will be experienced in handling all types of telephone calls (incoming and outgoing)
  • You will speak with a wide range of customers and ensure appropriate service is given
  • You will risk assess each referral and book in visits in line with policies and procedures
  • You'll have the ability to interpret information and assess level of risk
  • You will possess clear and concise communication skills both verbally and written
  • You will be able to multi-task and prioritise your own workload

This role pays £13.71ph and is fully office based. This role is on a temporary basis until December 2024

This is a full time role, 37hrs a week, Monday to Friday with some evenings and Saturday working required.

An enhanced DBS and satisfactory referencing are required for this role.

For immediate consideration please apply today

Benefits of joining our Temps team:
* Weekly pay on a Friday - smooth payment process
* Working with committed and highly experienced recruitment consultant

CVs in Word Format

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.

Twitter: @nagforjobs


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