Customer Service Advisor

3 weeks ago


Maidstone, United Kingdom Huntress Full time

Job Title: Customer Service Advisor

**Salary**: £21-24,000

**Responsibilities**:

- Provide exceptional customer service by promptly addressing inquiries, resolving issues, and answering questions
- Process orders accurately and efficiently, ensuring seamless order entry and fulfilment
- Coordinate with internal teams and partners to track order status and provide timely updates to customers
- Build and maintain strong customer relationships, identifying up selling opportunities based on their needs
- Utilise CRM software to manage customer interactions, track inquiries, and maintain accurate records

**Requirements**:

- Proven customer service experience in a fast-paced environment
- Excellent communication skills and ability to handle challenging situations with empathy
- Proficiency in customer service software, CRM systems, and MS Office Suite
- Detail-oriented with exceptional organisational and multitasking abilities
- Positive attitude, adaptability, and passion for providing excellent customer service

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.


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