Head of Business Support Team

6 months ago

London, United Kingdom Department for Transport Full time

**Details**:
**Reference number**:

- 342944**Salary**:

- £40,808- National - £40,808. London - £44,811.**Job grade**:

- Senior Executive Officer**Contract type**:

- Permanent**Business area**:

- DFT - Roads and Local Group (RLG) - Local**Type of role**:

- Business Management and Improvement
- Project Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Leeds, LondonAbout the job

**Job summary**:
Would you relish the opportunity to work in a fast-paced business support role?

Can you communicate clearly with colleagues and stakeholders at all levels?

Are you a confident individual who can motivate your team to deliver outstanding results?

If so, we’d love to hear from you

**Job description**:
The work of the Local Transport directorate makes a huge difference to the daily lives of millions and contributes significantly to the Department’s strategic aims. Our work improves transport for its users (for example, by ensuring public transport is accessible); helps to reduce the environmental impacts of transport (for example, by facilitating more public and active transport journeys, and by stimulating demand for zero emission buses); and grows and levels up the economy (for example, by providing funding for local transport projects that connect people with centres of employment).

The Local Improvement Transport User and Portfolio (LITUP) division sits at the heart of Local Transport Directorate with the aim of driving excellence, efficiency and effectiveness across the directorate.

This role sits within the Business Support Team (in LITUP), that provides a range of business support functions including business resilience, centralised recruitment and onboarding support, resource management, finance support, the SLT’s PAs, and other admin functions. The role therefore, provides a unique opportunity to work across a broad and high-profile portfolio, and work alongside the co-Directors and SLT to shape the work of around 200+ people.

**Responsibilities include but are not limited to**:

- Leading the Business Support team providing directorate wide guidance and assistance with core business support functions including (but not limited to) recruitment & resourcing, workforce data management, on-boarding new starters, IT Focal Point service, directorate business plan, business continuity and management assurance.
- Act as the main point of contact for recruitment and resourcing queries for the directorate. Leading on centralised recruitment function including business and workforce planning.
- Lead and line manage a high performing business team (2 x HEOs and 5x EOs and 1x AO), ensuring priorities are clear and staff are fully supported in delivering their objectives, regularly reviewing workload and wellbeing.
- Supporting SLT by leading on directorate level corporate returns and commissions relating to workforce matters. Leading key stakeholder engagements with HR and Finance teams as well as other delivery partners within DfT and beyond.
- Supporting the Deputy Head of LITUP in managing processes relating to the Local Recognition Awards on a quarterly basis.

For further information, please see the attached Role Profile.

**Person specification**:
**About you**:
You will have outstanding stakeholder management and interpersonal skills to build rapport and trusted working relationships with senior leaders and multiple teams. You will be articulate and display confidence to challenge and influence decision making.

You will be an engaging and motivational leader, with experience of leading a diverse team to deliver business outcomes.

Excellent organisational skills are required and you will be able to manage and filter workflow as well as organise and prioritise your work to maximise productivity and achieve all deadlines. You will be highly adaptable and flexible, adjusting to the requirements of the role.

**Additional Information**:
A minimum of 60% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance.

Occasional travel to other DfT offices is encouraged but is not a requirement of this role.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace
- Seeing the Big Picture
- Leadership

**Benefits**:
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transpo

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