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Head of Business Performance

1 month ago

London, Greater London, United Kingdom Universal Business Team Full time
Job Overview:

Universal Business Team (UBT) is seeking an experienced Operations Director to join its team in London. This is a great opportunity for a senior leader to drive business growth, improve operational efficiency, and deliver exceptional customer service.

The successful candidate will have a strong background in senior leadership, preferably within the contracting and/or interiors market. A manufacturing background understanding quality control would be advantageous. You should have full knowledge of lean processes reducing waste, continuous improvement, and improving efficiency. Strong commercial awareness and strategic planning skills are essential.

Key Responsibilities:

  • Financial Management: Develop and implement financial strategies to manage and reduce debt, provide regular updates on accounts payable and receivable, and prepare weekly financial forecasts.
  • Operations Optimisation: Plan and model demand for stock, update product pricing, perform root cause analysis on product issues, and identify best practices for process improvement.
  • Client Services Management: Negotiate contracts with clients and oversee installations to ensure high-quality service delivery.
  • Strategic Management: Oversee the management of new premises and OEM partnerships, ensuring alignment with strategic goals.

Requirements:

  • Proven experience in a senior leadership role within the contracting and/or interiors market would be highly desirable.
  • A manufacturing background understanding quality control would be advantageous.
  • Full understanding of lean processes reducing waste, continuous improvement, and improving efficiency.
  • Strong commercial awareness ideally within a growing SME business or medium-sized company with international presence.
  • Strong competency in strategic planning and business growth.
  • Financial expertise and experience in reporting and management information.
  • Working knowledge of data analysis and performance metrics.
  • Excellent interpersonal and public speaking skills.
  • UBT 3MAC or equivalent qualification; UBT ABM or similar is a plus.

Benefits:

  • Salary: £80,000 - £100,000 per annum, negotiable.
  • Car allowance: £8,000 per annum.
  • Excellent holiday package.
  • Profitshare bonus scheme.
  • Collaborative working environment.
  • Necessary tools of the trade (phone, laptop).
  • Complimentary access to educational tools like UBT OBC Forum and LinkedIn Learning.
  • An opportunity to work with a global company, sharing best practices and driving real change.

For more information about this exciting opportunity, please refer to the job description below.